VIP Bottles Reviews

Name: VIP Bottles
Address: Unit 4 Kingsley Business Park, Kibworth, Leicester, Leicestershire
Rating: 4.78

4.8 Rating 831 Reviews

94 %

of reviewers recommend VIP Bottles

4.8

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VIP Bottles 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

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“So far terrible item has not been delivered as yet, on tracking says item not addressed properly so has had to be returned to sender (yourselves) so would appreciate either item resent or refund asap thanks”

Helpful Report

Posted 11 months ago

Thank you for bringing this to our attention. It seems there was an issue with the address details provided, which caused the initial delay. However, we’re pleased to inform you that your item has been re-shipped. If you have any further questions or concerns, don’t hesitate to reach out—we’re here to help!

Posted 11 months ago

“Excellent service order arrived quickly beautifully boxed look more expensive than they were would definitely use again”

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Posted 11 months ago

“I am very satisfied with this service”

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Posted 11 months ago

“Found VIP bottles when I was looking for something slightly different than just a bottle of wine/spirits to give to some friends. The product, presentation and speed of delivery was excellent.”

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Posted 11 months ago

“The process of finding what you want and getting it was lovely and easy. The pricing was great and the item arrived timing and packaged well. Definitely coming back for more....”

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Posted 11 months ago

“Ordered twice this year, always great customer service - quick response to queries. Excellent packaging for bottles. Good, efficient dispatch and delivery.”

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Posted 11 months ago

“Lovely bottles...great detail”

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Posted 11 months ago

“Great website, very easy to use and great stock selections. The mini choices were excellent and I bought a difficult to find bottle of gin so very pleased.”

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Posted 11 months ago

“Excellent quality products from an excellent company,and arrived on time definitely recommended to everyone”

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Posted 11 months ago

“Quick service packaged well reasonably priced”

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Posted 11 months ago

“Delivery on time, nicely packaged. Excellent service.”

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Posted 11 months ago

“Bought for a relative & I know she'll love them. Opportunity to add a message as well a bonus.”

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Posted 11 months ago

“Great wee buy used them for a quiz nice as instant prizes everybody was wanting one”

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Posted 11 months ago

“Fabulous. Just so lovely on the tree. 🌲”

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Posted 1 year ago

“The bottles I ordered are for table presents at Christmas so it is difficult to review them. However, they are presented very well, arrived quickly and the way they were packaged meant they arrived in good condition. I am very pleased.”

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Posted 1 year ago

“Very simple to use great product range easy to order straight to your door in a few days not a bad price”

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Posted 1 year ago

“I always have miniatures on the table for our guests on Christmas day , there was an excellent choice well priced and a very prompt delivery. Thank you”

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Posted 1 year ago

“Quick service, lovely gift wrap, came as described.”

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Posted 1 year ago

“Great website, speedy delivery, packed amazing!! Will definitely use again.”

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Posted 1 year ago

“Had a missing item so got in touch via their website and i’ve not had anything back regarding this”

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Posted 1 year ago

Thank you for your feedback, and we’re sorry to hear about your experience. We can confirm that we responded to your message regarding the missing item, but it seems our reply may not have reached you. Could you please check your spam or junk mail folder just in case? Alternatively, feel free to get back in touch with us directly at admin@vipbottles.co.uk, and we’ll be happy to assist further to ensure this matter is fully resolved. We’re here to help and appreciate your understanding.

Posted 11 months ago

VIP Bottles is rated 4.8 based on 831 reviews