“The filter is great! Shipment was a bit slower than expected and I never got a confirmation email about it shipping, only order confirmation. I checked the order on the website a few days later and found a the link for the tracking number, but it didn’t work. When I emailed customer service asking about the link and shipping they responded with a new tracking number but also unsolicited advice to be “more patient”! It was a bit odd, since I was perfectly straight forward in my request for shipping information, and used no words of being mad or upset (because I wasn’t), yet the customer service person seemed to think I was being impatient? lol! Anyway it arrived a day or so later and I am happy with the product and glad I could get it at a lower price and equivalent quality to Berkey. Next time it would just be great to get an order confirmation email, followed by a shipping email with a tracking number link that actually works, sans advice!”
“so far so good, The Price and Delivery time plus how easy to setup, I wiil need more time to see how effective is works this coming spring and Summer.”
“So far so good the filter fit perfectly. I don’t seem to have any problems and I’m not having any leaks if there is any problems in the future, I will certainly let you”
“Sent wrong product and I replied with all the information that was asked for but still no return postage information or product exchange. Very disappointing.”
“I am very pleased to have purchase this water filter, the water comes out so clear and the water taste awesome is dosen't have a heavyness to it. would like to purchase a spare filter.”
“I’m trying the first ones. Thanks to all those who work to make these.
So far so good.
After working in a factory all my life. I appreciate quality workmanship.”
