Ecolife Technologies, Inc. Reviews

4.5 Rating 1,613 Reviews
88 %
of reviewers recommend Ecolife Technologies, Inc.
Ecolife Technologies, Inc. 5 star review on 10th April 2023
Ellen Cox
Ecolife Technologies, Inc. 3 star review on 8th January 2023
Randall Whitehead
Ecolife Technologies, Inc. 5 star review on 3rd July 2022
Jeannette DeJesus
Ecolife Technologies, Inc. 5 star review on 28th May 2022
John Colvin
Ecolife Technologies, Inc. 5 star review on 28th May 2022
John Colvin
Ecolife Technologies, Inc. 5 star review on 1st May 2022
Sherry
Ecolife Technologies, Inc. 5 star review on 9th March 2022
Anonymous
1
Anonymous
Anonymous  // 01/01/2019
Hate to say this but the water filters I had ordered does not fit.
Helpful Report
Posted 1 year ago
Hi Michael, Thank you so much for taking the time to leave a review. I have gone through our emails and didn't find your email saying that your filter doesn't fit. Could you please contact us to give us a chance to help you solve the problem? Please rest assured that we will give you a satisfactory solution. Kind Regards Mia Lauren  1-888-352-3558 service@waterdrop-filter.com Customer Service Rep
Posted 1 year ago
Filters do not last long. Expensive water
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to leave a review. I am so sorry that our filters didn't reach your expectation. Could you please contact us to allow us to help you solve the problem? If you can provide us with more details so that we can diagnose the reason for the problem, it will be greatly appreciated. Kind Regards Mia Lauren  1-888-352-3558 service@waterdrop-filter.com Customer Service Rep
Posted 1 year ago
I ask water filter for my GE refrigerator and not working, very bad
Helpful Report
Posted 1 year ago
Dear Jair, Thank you very much for sharing your honest review with us! We are sorry to know that the water filter you purchased from us does not work and we will help you solve it. Before that, could you please let us know more details of the problem you have encountered? We will surely check it out for you. You can reach us by sending email to service@water-filter.com. Please feel free to let us know if you need any assistance. Kind regards, Mia Customer Service Rep.
Posted 1 year ago
Smaller, filter replacement price is high, compared to other brand names. The water filling hole is small and inconvenient. Regret buying it.
Helpful Report
Posted 1 year ago
Hi George, Thank you very much for your review, which is very important for us to improve our product. Could you please provide some pictures showing the comparison between our filter and that of other brands? We'd love to make some improvements according to your suggestion and provide further assistance for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdrop-filter.com Customer Service Rep
Posted 1 year ago
I used it when washing my truck. Still had hard water spots. I will say my water is EXTREMELY hard. Not sure how much that mattered.
Helpful Report
Posted 1 year ago
Hi dear customer, Thank you for your review. Regarding filter lifetime a. Our filter lifetime depends on 2 aspects: the elapsed time and the amount of water consumption. If one of the two limit has been reached, the corresponding filter will need to be replaced. Since different area will have different water condition, the actual lifetime of the filters may vary and the actual situation shall prevail. According to your description, it is recommended to you to replace the filter in time. Kind Regards Mia Lauren  1-888-352-3558 service@waterdrop-filter.com Customer Service Rep
Posted 1 year ago
Ordered wrong product online by mistake. Was thinking to return the brand new product and change to the correct one, but returning shipping fee was not covered. Don’t even let me drop off… asked me to keep the wrong product that I have no use for, and refund only 40% to me.
Helpful Report
Posted 2 years ago
Hi, Thank you for contacting us. From the experience you shared, I understand that you are experiencing a refund&return issue with our product; please accept our sincerest apology for the inconvenience caused. In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you. Email: service@waterdropfilter.com TEL: 1-888-352-3558 We are indeed more than willing to offer you a satisfactory solution; could you please give us a second chance? Much appreciated! Looking forward to your reply. Kind Regards Mia Lauren Customer Service Rep
Posted 2 years ago
Did not fit. Had to trim off piece of tabs. Water still has some minor bad taste from the filter
Helpful Report
Posted 2 years ago
Hi, Thanks for choosing our filter product. In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you. Email: service@waterdropfilter.com TEL: 1-888-352-3558 If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. Please rest assured that we will provide you with satisfactory after-sale service timely. Kind Regards Mia Lauren  Customer Service Rep
Posted 2 years ago
my order dosen't fit my ref. I would like send them back for credit and need an autruzation and return label.
Helpful Report
Posted 2 years ago
Filters were supposed to be factory spec replacements...were not.
Helpful Report
Posted 2 years ago
Where’s the rest of my order? The aqua crest never showed up
Helpful Report
Posted 2 years ago
Tube connected to the bag has absolutely no mechanism to prevent it from disconnecting easily. Pouch opening still leaks when bag is not carried right side up.
Helpful Report
Posted 2 years ago
I ordered on 11/8 and haven't received yet.
Helpful Report
Posted 2 years ago
Ecolife Technologies, Inc. is rated 4.5 based on 1,613 reviews