Weldricks Pharmacy Reviews

Name: Weldricks Pharmacy
Address: Leedale House, Railway Court, Doncaster, Doncaster
Rating: 4.94

4.9 Rating 7,617 Reviews

99 %

of reviewers recommend Weldricks Pharmacy

Company Reviews

Metrics

Info

4.9

Based on 7,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Weldricks Pharmacy:

About Weldricks Pharmacy
Information written by the company

HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties.

We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned.

With a commitment to community healthcare and staff training we have steadily grown to over 60 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists.

While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it.

Visit Website

Phone:

08081643211

Email:

customerservices@weldricks.co.uk

Location:

Leedale House,
Railway Court,
Doncaster
Doncaster
DN4 5FB

Weldricks Pharmacy 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

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“Good service”

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Posted 1 year ago

“I needed some prescription medicine for my dog, so I contacted Weldricks Pharmacy (they had supplied it once before) and I got a quick reply outlining the procedure, which I followed and got my dog's medicine promptly. Good service.”

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Posted 1 year ago

“Best online pharmacy! I have ordered many times and everything arrives within a couple of days. I can get things at Weldricks pharmacy that I can't get anywhere else! Excellent service!”

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Posted 1 year ago

“The medication is for my dog and is the best fee for her eye ointment recommend for her from my vet.”

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Posted 1 year ago

“Excellent service, extremely helpful .”

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Posted 1 year ago

“I have been using Weldricks for a number of years now and, until my last order, with complete satisfaction. My last order was for 5 items, and on delivery there were only 3, it only took one phone call, and without quibble the remaining 2 items were sent and received within 2 days. How a mistake is handled says a lot about the organisation, in this instance, they have secured a customer for life!”

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Posted 1 year ago

“Reliable company and fair prices, excellent delivery times and communication. Recommend.”

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Posted 1 year ago

“I live in London. I recently stoped smoking. But I still need Nicorette Quickmist Cool Berry spray to deal with my cravings. I regularly order this spray through Weldricks Pharmacy, because they are reasonably priced and always have COOL BERRY. (I can't tolerate mint flavor). Weldricks Pharmacy online ordering is relyable and qute quick. I am a very satisfied customer.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Competitive prices and fast delivery. Products are genuine and brand new. I am a repeat customer and have never experienced any issues.”

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Posted 1 year ago

“Simple, straightforward and prompt deliver. Couldn’t ask for anything more Thanks”

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Posted 1 year ago

“Superb service, excellent delivery and simple to navigate site. Can’t praise enough.”

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Posted 1 year ago

“As prompt and reliable with our orders as ususal. Well pleased.”

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Posted 1 year ago

“Best place I found to order always with best prices and services. Definitely recommend 👌”

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Posted 1 year ago

“Yes very pleased very Polite and helpfull made ordering very easy as i have problems with hearing and speech due to strokes and angina so thank you R J B”

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Posted 1 year ago

“Good experience”

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Posted 1 year ago

“Although the staff are friendly over the phone, the process of delivery (through DPD) is a farce. No warning from DPD of when they would attempt delivery (until part way through the day) and when you are then at work and can’t be there to give them the pin for the delivery they take it back to the depot…this would be fine but then you can’t even pick it up from the depot yourself and it has to go all the way back to Weldricks and another delivery be arranged. I won’t be ordering through Weldricks again unless they change delivery methods. Due to this, I still haven’t received the medication my pet needs (hopefully will be arriving tomorrow)”

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Posted 1 year ago

Dear Customer, Thank you for taking the time to leave your review and please accept this message as an acknowledgment that I have noted your feedback and when our customer service team return to work we will review the full details of your order and make a full and informed response back to you, Yours Sincerely Shirley

Posted 1 year ago

Dear Customer I am sorry to learn from your review that you are so disappointed with us and our delivery partners DPD. I have traced your order which I can see that we dispatched to you via DPD on 14th October at 2.24pm. I have then tracked your order on the DPD tracking website and can see that delivery was attempted on 15th October at 2.45pm but there wasn’t anyone in to accept the delivery and give the driver the secure delivery PIN. I will attempt to give an informed answer to the points you raise about the delivery method that we use to deliver some orders. I do hope this comes across as I intend, as a friendly explanation of the process and why it must work the way that it does. With the item ordered we have a professional obligation from the GPhC to ensure they reach the intended recipient only. These orders are all sent on a DPD secure PIN delivery service. A PIN number is sent on dispatch and prior to delivery to your entered email address and/or mobile number. The driver will require this PIN to complete delivery. These deliveries will have limited “in-flight” options. Redirection and Re-delivery options maybe limited and the number of retries will also be limited. A 1 hour delivery window will be supplied on the day of the delivery. We do fully appreciate that our customers cannot wait around all day for a delivery and will always try our best to accommodate their requests if the designated delivery day isn’t suitable for them. Once I can see that your order has been delivered today, if you don’t mind, I will ask one of my customer care colleagues to contact you to make sure that you are satisfied with my explanation and to discuss further, as we would be disappointed to lose you as a valued customer. Kind Regards Sarah

Posted 1 year ago

“Weldricks delivered promptly, and best priced products l have found yet.”

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Posted 1 year ago

“I am always happy to order from Weldricks. Items are good value, they arrive quickly and are well packed. They have a really good customer service if something is wrong.”

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Posted 1 year ago

Weldricks Pharmacy is rated 4.9 based on 7,617 reviews