Although the staff are friendly over the phone, the process of delivery (through DPD) is a farce. No warning from DPD of when they would attempt delivery (until part way through the day) and when you are then at work and can’t be there to give them the pin for the delivery they take it back to the depot…this would be fine but then you can’t even pick it up from the depot yourself and it has to go all the way back to Weldricks and another delivery be arranged. I won’t be ordering through Weldricks again unless they change delivery methods. Due to this, I still haven’t received the medication my pet needs (hopefully will be arriving tomorrow)