Whittingtons Reviews

Name: Whittingtons
Address: Rowena Park, Loughborough Road, Leicester, Leicestershire
Rating: 4.55

4.6 Rating 411 Reviews

88 %

of reviewers recommend Whittingtons

4.6

Based on 411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Whittingtons 5 star review on 17th May 2025

Anonymous

Anonymous // 01/01/2019

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“Really quick delivery and excellent customer service. I ordered 90 cylinder cases and four came broken. I was sent a replacement within a few days and didn’t even need to return the broken four. Very happy with the vases and Whittingtons excellent service.”

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Posted 1 year ago

“Excellent. Nothing broken! Good quality. Very happy.”

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Posted 1 year ago

“Rubbish on line ordering system.”

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Posted 1 year ago

“Unfortunately one of the items I ordered (3 raised wire wreath rings) I didn't realised that it was not individual rings but packs of 12 of which I now have 36. I am awaiting instructions on how to return items. I would say the rings are perfect for the task I would like to undertake, but I really didn't need the "quantity".”

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Posted 1 year ago

“Quick delivery product very good.”

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Posted 1 year ago

“Spot on, lovely items decent price fast delivery, order correct. 5 star thanks”

Whittingtons 5 star review on 22nd October 2023

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Posted 1 year ago

“Excellent service, good quality goods at the fraction of the price on a competitive site”

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Posted 1 year ago

“Very good service, also I missed an item which I messaged through to see if if could be added to the order, it was added to the order. The service was excellent.”

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Posted 1 year ago

“Really pleased with the jasmine sprays, they look extremely realistic. I paid extra for a faster delivery, and it came exactly as expected.”

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Posted 1 year ago

“Had to wait 10 days for items to be delivered to the store this is far too long”

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Posted 1 year ago

“Quick delivery.Well packed.Very good website.Hilary”

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Posted 1 year ago

“Great service . Lovely bags at great price”

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Posted 1 year ago

“My order of 10 wreaths arrived in a huge box, way too big for the contents which were loose so some of the mossy bits had come off in transit.”

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Posted 1 year ago

“Excellent quality of basket. Delighted with purchase”

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Posted 1 year ago

“Candles were well packaged, thank you.”

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Posted 1 year ago

“Great service and good products. Always helpful if you need to ask for anything.”

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Posted 1 year ago

“Sadly paid £10 for next day delivery and the package arrived 4 days later. Shame as the rest of the service is great!”

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Posted 1 year ago

“Most items I ordered were in stock, some not. Ordering was easy and quick. I did think from ordering to delivery time scale was a little slow compared to other wholesalers I use.”

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Posted 1 year ago

“Absolutely thrilled with my Christmas mugs. Great quality at a reasonable price. Packaged exceptionally well,I am very happy.”

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Posted 1 year ago

“I haven't received item yet.”

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Posted 1 year ago

Whittingtons is rated 4.6 based on 411 reviews