Whittingtons Reviews

Name: Whittingtons
Address: Rowena Park, Loughborough Road, Leicester, Leicestershire
Rating: 4.55

4.6 Rating 413 Reviews

88 %

of reviewers recommend Whittingtons

4.6

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Whittingtons 5 star review on 17th May 2025

Anonymous

Anonymous // 01/01/2019

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“Fabulous service 👏 👌 😀”

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Posted 2 years ago

“Whittingtons were great to deal with and product Is good the only issue was with the courier. Poor communication making the product arrive 3 days late and lorry arrived 1 hour early before time slot so I was not in and almost missed the delivery. All in all an ok service.”

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Posted 2 years ago

“You were recommended to me to try as I work with a lot of different events companies. I had an incredibly important event for mh business. You failed to deliver. I was offered free next day delivery by way of compensation which I found petty poor by way of compensation for the huge problem you caused as I don't trust your delivery now anyway and usually the least a company would offer is a discount by way of apology. Very poor all around.”

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Posted 2 years ago

“Amazing service, the terracotta pots I ordered online were fantastically well packaged and as such arrived safely in perfect condition. An absolutely brilliant service, I highly recommend them especially if you are buying from them online.”

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Posted 2 years ago

“Been a customer for four years, and will continue to be so. If I could change anything, it would be better product descriptions possibly using scale... but be consistent, width, height, diameter especially with pots and baskets.”

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Posted 2 years ago

“Great products, prices and service! Used Whittingtons for the last few years while starting up my new floristry business, can’t fault them!”

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Posted 2 years ago

“Lovely faux roses look real. They were very reasonably priced .”

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Posted 2 years ago

“Very happy with my items first class service and ver quick delivery”

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Posted 2 years ago

“Always great service and super quick with delivery!”

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Posted 2 years ago

“Good service, fast delivery. I ordered several fragile glass items and all arrived properly wrapped so no damage to any of them.”

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Posted 2 years ago

“First time ordering very pleased will prices and delivery was quick”

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Posted 2 years ago

“Quick delivery and good products”

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Posted 2 years ago

“Easy to order, fast straight service , informed all the way speedy delivery 5 stars 👍🤗”

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Posted 2 years ago

“Very slow delivery. I ordered the goods on 18 Feb. Expected delivery time 3-5 days. It's now 8 days later, and the tracking shows they are not yet with the courier. Sadly, I needed them by yesterday, and if they arrive now it will be too late. I've had to use an alternative.”

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Posted 2 years ago

“I have in the past been very very pleased with Whittington's . One item in my last delivery was damaged. I am just waiting to hear back about a replacement.”

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Posted 2 years ago

“Smooth transaction, fast dispatch, great products”

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Posted 2 years ago

“Product I ordered was nothing like what was delivered. A very cheap imitation was delivered instead. Complete lack of care and understanding from customer service when I complained and asked for my justified refund”

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Posted 2 years ago

“Very happy with items fast delivery”

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Posted 2 years ago

“Am very pleased with arbour. It was delivered on time and easy to assemble. Looks great in the garden”

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Posted 2 years ago

“Excellent baskets & fast delivery from this reliable company.”

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Posted 2 years ago

Whittingtons is rated 4.6 based on 413 reviews