Wineware Reviews

Name: Wineware
Address: Unit 12 Brookside Bus. Park, Brookside Avenue, Littlehampton, West Sussex
Rating: 4.91

4.9 Rating 413 Reviews

98 %

of reviewers recommend Wineware

4.9

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant & very unique product. Windware was one of the few places I could get my product. The delivery times & packaging were superb.”

Helpful Report

Posted 9 hours ago

“Good service”

Helpful Report

Posted 1 week ago

“We bought the wine cooler bag for a day at the cricket on the hottest day of the year. The chilled bottle went in the bag at 6.30am and the wine was still chilled at 2pm. Really impressed. Great purchase looking forward to using it again.”

Helpful Report

Posted 1 week ago

“This was my first order with Wineware. Their prices are good and they had the glasses I wanted - Riedel Ouverture. I'd previously wanted some Riedel Vinum but Wineware insisted on using a very expensive courier to get to my location (northern Scotland) - even when my order was above the £50 "free UK delivery" threshold. That's unacceptable. Wineware seem to have revised their delivery policy and used much more reasonably priced Royal Mail / Parcelforce. However this is only for small orders - under £50. For orders over £50 (which are still advertised as "free UK delivery") Wineware still want £15.95 to be sent by courier (with no cheaper Royal Mail option). Any glassware is going to be fragile and I hoped that a company dedicated to selling glasses would be diligent in their packaging. Wineware were - a very secure and well-padded box. Overall reasonably happy. Should I need a small order (under £50) I'll re-order and accept the £6.95 delivery charge. But to advertise "free UK delivery" on orders over £50 and then try to charge me £15.95 when I get to the checkout stage is simply not acceptable.”

Helpful Report

Posted 2 weeks ago

Dear Richard, Thank you for your recent order and for taking the time to share your detailed feedback. Firstly, we're delighted to hear that you were pleased with the secure packaging and that the Riedel Ouverture glasses arrived safely. We want to clarify the delivery charge you mentioned. The additional £15.95 fee covers the extra costs incurred by our courier for deliveries to certain postcodes, including yours (IV7), which are classified as part of the Scottish Highlands by the courier network. Unfortunately, this area falls outside of our Free Mainland UK zone, and as such, the free delivery threshold doesn't apply. The selection of postcodes classified is shown on our Shipping & Returns pages to help avoid any confusion at checkout. We understand that this can be frustrating, and we continually review our shipping options to offer the best balance of cost and service, especially when handling fragile glassware. We're glad the smaller order shipped via Royal Mail met your expectations, and we’ll continue working to keep our delivery charges as fair as possible. Thank you again for your order and for bringing this to our attention. We hope to serve you again in the future. Kind regards, Mark Wineware

Posted 2 weeks ago

“I wanted to extend an existing modular winerack which I had had for a few years and Wineware had exactly the right design at a good price. I ordered and ther delivery arrived next day, which was an unexpectedly pleasant bonus. The extended rack is now fittted and looks great.”

Helpful Report

Posted 2 weeks ago

“Very pleased with the quality of my purchase”

Helpful Report

Posted 2 weeks ago

“Huge range to choose from. Quick delivery, and beautifully packaged. Absolutely no chance of any breakages.”

Helpful Report

Posted 3 weeks ago

“Excellent customer service. One glass arrived broken. Instant replacement. Effortless process.”

Helpful Report

Posted 1 month ago

“I accidentally ordered the wrong wine glasses, to replace broken ones. Ella from Customer Services was so helpful and my money was refunded straight away! Highly recommend Wineware.”

Helpful Report

Posted 1 month ago

“Great product. Excellent service. Fast shipping.”

Helpful Report

Posted 1 month ago

“Wineware was the only place I could find the 250ml carafes in the shape I wanted (which we'd seen in a restaurant). Great prices, communication and delivery. Thank you!”

Helpful Report

Posted 1 month ago

“Very good service. The glasses look great but also look and are very fragile”

Helpful Report

Posted 1 month ago

“Prompt delivery”

Helpful Report

Posted 1 month ago

“Good range of prodcuts and one of the only places where I could find the wine rack I needed. Delivery was quick and straightforward too. Thank you”

Helpful Report

Posted 1 month ago

“Bought the NOOK wine rack. Totally brilliant concept, so simple yet so clever. Love the fact that it can take bubbly bottles as well as still wine.”

Helpful Report

Posted 1 month ago

“Quality item delivered within the stated timings. Would definitely use again.”

Helpful Report

Posted 2 months ago

“Hey! Our new wine rack arrived on time and just as we expected! Great quality, highly recommend 😎”

Helpful Report

Posted 2 months ago

“Fantastic customer service - great prices and extremely fast shipping. Such a great business. This is my second order and won't be my last.”

Helpful Report

Posted 2 months ago

“No issues with Wineware, but I am disappointed in the cost and quality of the product I purchased: a wine box. Feels cheap and nasty and questionably how secure. Feels expensive for what I received.”

Helpful Report

Posted 2 months ago

“Quick and efficient delivery of my order”

Helpful Report

Posted 2 months ago

Wineware is rated 4.9 based on 413 reviews