“Thanks for a wonderful experience! The website is easy to use, great for return users. Delivery is speedy and customer service professional. Happy pup and happy pawrents!”
“Always received parcel on time and made sure I received it from reception if I am not at home. Very quick to respond in email and whatsapp to exchange an item that was not working. Your staff was very helpful and kind at the shop and I managed to get my item exchanged very quick and efficiently! Thanks so much and keep up with the amazing things you are doing! :)
The eye envy solution and powder is working and my cats eyes have improved so much! He have less tear stain now and looks much more healthier!”
“Delayed by days my dog didn’t have any food to eat. Even though I received a sincere apology, don’t offer discounts when you can’t manage the logistics beforehand”
“Since you asked for my comment, I need to express my dissatisfaction that when we received delivery of the ordered 20lb dry food, the bag was slightly torn at a concealed part of the bag. I believe the bag was torn during transit. I hope this kind of situation should not occur again.”
