“Always find whatever I need at WnP. Price may be a little higher than other stores, but WnP has a large variety and carrys brands/products which other stores may not. Staff are always friendly and helpful.”
“Customer service was brilliant. I received my order the very next day, and there was one item out of stock which I received a prompt phone call about and it is being delivered today. Very polite and efficient, super friendly staff! I’ll definitely be shopping here again!”
“Overall is good but I hope the booking system could allow us to book 2 dogs self-bathing service in the same timeslot in one go. Your staff told me that was included but the management has opted to disable it eventually. Programmer and UX designer could help to build one that works well for both customer and WNP. Look forward to seeing your improvement!”
“I've been going to WnP for 10 years. I've watched your shop grow and change. My dog has been groomed there for 10 years and the groomers have watched him grow and change. I always look forward to my visit to WnP because of its calm and clean environment. I also enjoy the variety of goods available there. The free delivery (over $400) has been a great help to me. Usually, my purchase can be delivered the day after which is an amazing service. I'm very glad to have found WnP on the first day of taking my dog home from SPCA. I'm giving it an 8 (below) for recommendation to a friend ONLY because it is quite far for most people. But the relaxing trip out there (EXCEPT SUNDAY which is chaos!!) is worth it. Places that are dog friendly in HK are so far and few in between. Going to WnP for a grooming is a day trip for my me and my dog. It's always a day I enjoy because I get to spend it somewhere with my dog. I always look forward to my day trip to WnP.”
