“We purchased a Kong Ball in our online order. When it arrived it was pink in colour and not blue as depicted in the picture of the online store .
Whilst reviewing the website again it does say “assorted colour” in the description, a photo of the assorted colour may have prevented this confusion. An option to select which “assorted colour” ball we wish to purchase on the online store would also have been nice.
Delivery time for online shopping is also not of the same standard as before. On several occasions we have been told of a certain delivery date on to wait all afternoon only to not receive our item. For this reason I no longer order frozen items from WNP.”
“Hi I wrote a week or more ago regarding a recent purchase that I like to refund/return/exchange; due to the expiation date being blurred. But NO one followed up & the return button doesn't work
Pls get back to me
Tkx
Best,
J”
