“Easy and clear site. I would prefer being able to return to the list at the place I left if I have clicked on an item. It often returns me to the top of the page. Other than that no issues.”
“I would love to be a Wolsey customer. The products look great. Unfortunately my item has never arrived and there seems to be very little effort in getting to the bottom of this. Please update me on my order.”
“I ordered a jacket on November 29 and it still hasn’t arrived. I’ve chased numerous times and not had an update on why it’s not arrived in over a week. This is terrible customer service. Please get to the bottom of this asap or process a full refund.”
Hi Dave, Thank you for allowing me to resolve this with you and again I can only apologise for the issues with the courier. We hope to see you again soon
“Sizes in guide not reflective of the garment that arrived - having to pay for the privilege to return an item that you wouldn’t exchange leaves a bad taste I won’t be shopping again.”
“Saw the jeans advertised on Instagram. They looked good so ordered. Very quick delivery and the best fit I've had in a pair of jeans for ages. Would recommend.”
“Item was lovely but just too big. Frustrated that it cost me £4.99 postage to get it and then I read that £4.99 would be deducted from my money to return it. So I have no item and I am £10.00 out of pocket.”
“The item is fine however regarding delivery it arrived three days after first stated however the message repeatedly said to be delivered on previous days”
“Super impressed, how have these guys flown under my radar. The sale was exceptional and the trousers and shirt were outstanding in how they wear and fit. Will be following and getting more for sure through the year”
“Grreat quality product exactly as portrayed on website. Online experience very simple and efficient. So happy I am immediately reordering the same product!”
English
