Hi Paul, thank you for leaving this review, we did message you directly regarding an incident with our couriers and all is now rectified. We apologise for any inconvenience caused
Hi James, thank you for your review, this is really appreciated. For orders £100 or over, there is no delivery charge. For returns, we give options for customers to use our DPD portal, or they can arrange by their own means. If you would like to discuss this further, please contact us at customerservice@wolsey.com thank you
Hi Sean, thank you for taking the time to leave this review, we appreciate it. I can confirm that your parcel has made its way through our returns process and the funds were sent back to you within our returns T+C's. If you would like to discuss this return further, please contact us at customerservice@wolsey.com
Hi Gordon thank you for your review, please note our longest leg length is 33". if you would like to discuss further, please contact us at customerservice@wolsey.com
“I've been finding favourites from Wolsey for years, jackets and trousers in particular. Classic British brand with sympathetic yet contemporary designs, love them. Shame the shop closed.”
Hi Edward, this is what we love to hear from our loyal customers. Did you know we have an upcoming pop up shop running 10th-12th July? Please contact us for more info at customerservice@wolsey.com
“Purchased a trousers but the fit did not suit me. It was returned and everything was processed really well. Although the item was returned on this occasion, the quality was excellent and I will be a returning customer. Thank you”
Hi Iain, this is a shame as it’s a beautiful shirt….... We do have this in a variety of sizes if you wanted to discuss this further at customerservice@wolsey.com :)
“Decent enough quality and the service was good, only down side is the expensive delivery and returns costs, if something isn’t quite right it’s pretty much a tenner down the drain, other companies charge for returns but a far more reasonable cost of postage especially where it was in my case a very small/light item, this will factor into my shopping there again or not”
Hi Greg, thank you for your honest feedback, we do appreciate this. Please know you can use your own means to return items if this was a more suitable option. If you would like to discuss further please do contact us at customerservice@wolsey.com
“Swim shorts arrived promptly 👍 Had to return them as they were too large for me. DPD confirmed return delivery received by you, now waiting for refund or credit note.”
“Can't get better than Wolsey! I've made a few purchases over the past 12 months, i love the direction they're going and the quality is impressive. the next day delivery is a nice touch too! 10 out of 10”
English
