Zala Hair Reviews

Name: Zala Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 3.11

3.1 Rating 145 Reviews

47 %

of reviewers recommend Zala Hair

3.1

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

Zala Hair 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing quality, lasts forever if cared for properly! Am always able to tone them and startle them as desired!!”

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Posted 6 months ago

“I just received my halo extensions last week and I am OBSESSED!! I bought them mainly for just special events but I’ve been wearing them everyday! The quality of the hair is so good and the color match they provided was very accurate. They are also so easy to install. I’m in love!!!”

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Posted 6 months ago

“Great service excellent quality”

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Posted 6 months ago

“I have been buying my tape in extensions from Zala for years and they are always top quality and value for money. Customer service has been great and I will keep using and recommending Zala, they are the best hair extensions I have used including top salon brands.”

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Posted 6 months ago

Thank you so much for your kind review! Warmly, Team Zala Hair

Posted 5 months ago

Thank you for sharing your 5-star review! We appreciate you! Warmly, Team Zala Hair

Posted 5 months ago

“I absolutely love my hair extensions and would recommend Zala to anyone who is looking for Quality hair extension”

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Posted 6 months ago

We really appreciate you sharing your lovely feedback with us, Brandie! Warmly, Team Zala Hair

Posted 5 months ago

“I received the 9 piece 16 inch honey beach seamless extensions. They are perfect quality! Very excited to wear them on my wedding day.”

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Posted 6 months ago

Thank you so much for your kind review, Amy! We're so happy to hear your lovely feedback :) Warmly, Team Zala Hair

Posted 5 months ago

“I love my new extensions. My lady ones from Zala lasted 14 months. Such great quality.”

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Posted 6 months ago

Hi Trasie, Thank you for the wonderful review! We're thrilled to hear that you love your new extensions and that your previous ones lasted so long. Quality is what we strive for, and your feedback truly brightens our day! If you need anything else, just let us know! Warm regards, Team Zala Hair

Posted 6 months ago

“The original package never arrived, but the amazing team at Zala were so good and made sure that I received the package by sending a new order out. Best quality hair Ive ever used. 10/10”

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Posted 6 months ago

Hi Shelbie, Thank you for the amazing review! We’re so glad to hear that our team could assist you and that you love the quality of our hair. Your satisfaction truly makes our day! If you need anything else, don’t hesitate to reach out. Warm regards, Team Zala Hair

Posted 6 months ago

“Awesome beautiful haie high quality”

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Posted 6 months ago

Hi Anm, Thank you for the amazing review! We're so glad you love the beautiful high-quality hair. Your satisfaction means a lot to us! If you have any questions or need assistance, feel free to reach out. Warm regards, Team Zala Hair

Posted 6 months ago

“Mikayla was super nice during the consultation and she got the color SPOT ON for me. It was also really quick and easy. The extensions I got look and feel amazing. I’m super happy with the whole process.”

Zala Hair 5 star review on 21st June 2025

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Posted 6 months ago

Hi there, Thank you for the fantastic review! We're so glad to hear that Mikayla provided you with such a great consultation and that you love your extensions. It's wonderful to know that the color turned out perfect for you and that the process was quick and easy. Feel free to reach out anytime if you need anything else! Warm regards, Team Zala Hair

Posted 6 months ago

“I always love the hair extensions and the quality and the amount of hair you get for the price… Highly recommended always!”

Zala Hair 5 star review on 19th June 2025

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Posted 6 months ago

Hi Kelsey, Thank you for the wonderful review! We're thrilled to hear that you love the quality and value of our hair extensions. Your recommendation means the world to us! We’re always here for you, so don’t hesitate to reach out anytime. Warm wishes, Team Zala Hair

Posted 6 months ago

“Great hair, easy to use!!”

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Posted 6 months ago

Hi Kristal, Thank you for sharing your experience! We are pleased to hear that you are enjoying your Zalas! Kindly reach out to us at any time - we'd love to hear from you again! Warmly, Zala Hair Support

Posted 6 months ago

“I love it perfectly length and 100% human hair thanks ZALA”

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Posted 6 months ago

Great to hear and we appreciate you sharing your feedback with us! Please touch base at any time - we'd love to hear from you again :) Warmly, Team Zala Hair

Posted 6 months ago

“The consult was fast and the hair expert was helpful. The color match was perfect.”

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Posted 6 months ago

Great to hear and we appreciate you sharing your feedback with us. Please continue to enjoy your Zala set and we're here for any questions along the way :) Wishing you a lovely rest of your day! Warmly, Team Zala Hair

Posted 6 months ago

“Feels Amazing looks so natural”

Zala Hair 5 star review on 30th May 2025

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Posted 7 months ago

Hi Erin, Thank you so much for your wonderful review! We’re thrilled to hear that our products feel amazing and look so natural on you. Your satisfaction means everything to us, and we can’t wait to continue providing you with the best experience. Best wishes, Team Zala Hair

Posted 7 months ago

“Love ❤️ But miss the nice strong packaging, now just dropped into a plastic bag”

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Posted 7 months ago

Hi there, Thank you for your heartfelt review! We're so glad to hear that you love our products. We appreciate your feedback about the packaging, and we're continually looking for ways to improve. Your input is invaluable to us, and we hope to enhance your experience in the future. Best wishes, Zala Hair

Posted 7 months ago

“Next day delivery was greatly appreciated. Simple and easy ordering process. Very happy as always. Thank you!!”

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Posted 7 months ago

Hi Kitt, Thank you so much for your lovely review! We're delighted to hear that you appreciated the next day delivery and found the ordering process simple and easy. It's always wonderful to know that our customers are happy with their experience. We look forward to serving you again soon! Warmest regards, Zala Hair

Posted 7 months ago

“Would buy these extensions every single time! AGAIN and AGAIN and AGAIN!!!!”

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Posted 7 months ago

Hi Alexzandra, Thank you so much for your glowing review! We're thrilled to hear that you're so happy with our extensions and that you’re a repeat customer! Your enthusiasm truly motivates us to keep delivering the best quality products. We can't wait to serve you again and again! Warm wishes, Zala Hair

Posted 7 months ago

“I paid 270 from a discount and I have been a customer for like 10 years now. You’ve sent me no box that originally comes in nor shampoo n conditioner and that I would give u 1 star only. So next time I get hair. Ridiculous”

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Posted 8 months ago

“Very happy with purchase, colour match was perfect for my hair. Prompt delivery”

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Posted 8 months ago

Hi Margot, Thank you for your lovely review! We're delighted to hear that the colour match was perfect for your hair and that you received your order promptly. Your satisfaction is our priority, and we appreciate your support! Best wishes, Zala Hair Support

Posted 8 months ago

Zala Hair is rated 3.1 based on 145 reviews