www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

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4.6

Based on 1,233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“South African Tourism Company was very helpful when it came to making a last minute booking for a 3 night stay at the Drakensberg Sun. Different quotes were sent to me and communication was clear throughout the process: Make a reservation, payment methods, booking confirmation, contact information. Thank you for making sure I had a wonderful experience.”

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Posted 9 years ago

“Jozini Staff are amazing, super friendly, willing to assist, very warm people and loving, My husband and I enjoyed our stay, the place is very beautiful, the food is amazing will definatelly love to come back again and will recommend the place to our friends and family”

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Posted 9 years ago

“I'm diappointed very much by you, because I have to do that against your terms of business with cacallation of mor than 6 weeks prior Check-in I must pax 100% cancallation fee”

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Posted 9 years ago

“Very easy to use the web site, clear information and efficient service. We have not stayed at the hotel yet so we can only comment on the booking service.”

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Posted 9 years ago

“I love using the service as the responses are good and quick and I know I can rely on the qulaity of hotels recommended.”

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Posted 9 years ago

“Was delighted to get last minute booking. Thanks for the great service.”

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Posted 9 years ago

“The service is great from time of taking the calls, level of professionalism to prompt feedback in terms of reservation, payment proxessing and conformation. Must I mention that the price was the cheapest?? Oh yes it was, I know this because I was looking at two other "largest" online booking sites.”

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Posted 9 years ago

“I was at Holiday Inn Express Umhlanga. Please introduce bar fridges.”

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Posted 9 years ago

“The agency is very poor in terms of handling its customers...they don't update you during the process of applying or give you more information about the hotel or lodge that one is applying to. In my case, it took them two days to come back to me until a started checking elsewhere for booking. Unfortunately all the options I tried had been fully booked so by the time they came back to me I agreed to proceed with my application.”

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Posted 9 years ago

“Phinda was the highlight of my three week trip to South Africa! What a fantastic place and adventure!! I have one suggestion to make after having been to another game park. It would be nice to have long tables to sit together so that it would be easy to interact with other guests. All of the guests are interesting and from other places so it would be nice to get to chat with them. Other than that it truly is a five star adventure!!!”

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Posted 9 years ago

“I enquired for 3 nights for 3 adults at Tenahead loge in the eastern cape check-in 23/12 and check out 26/12. I was quoted R5160 for 2 adults and R1050 for the extra adult p/n sharing the same room. When I checked in to the lodge only 2 adults were booked. But Lisinda at the lodge said she would accommodate the extra adult but just pay for breakfast. I had paid your company R8260 already(not too sure of the exact figure). When I checked out on the 26th I checked my account and only R5640 was credited to my account. Also, the rate that Tenahead charged was R1880 p/n for 2 adults. Completely different from what I was quoted by your staff. I had to pay the difference to Tenahead plus I have been overcharged by your agents and almost R3000 short was paid to Tenahead. Also when Lisinda phoned 1 of your agents-I was standing in the office. Your agent asked why did Lisinda give me a printout. I also sent emails today and the issue has still not been resolved.”

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Posted 9 years ago

“Easy to use website and hard to beat prices”

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Posted 9 years ago

“I really want to appreciate the time and the well service I received from the Hotel.”

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Posted 9 years ago

“Efficient professional service. Quick response, follow through and confirmation. Looking forward to our holiday break. Warm regards. Pieter & Karen Roux”

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Posted 9 years ago

“I'm deaf and i struck to call hotel for booking. South African hotels really assisted me a lot via e-mail and its very easy and simple bookings. Your service is best,”

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Posted 9 years ago

“Der Service war sehr gut und ich werde den Anbieter weiter empfehlen. Danke.”

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Posted 9 years ago

“Clear website et good offers. Very reactive when we do booking or have a question.”

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Posted 9 years ago

“Must say I received a good hotel deal through you. The service was excellent as well. Keep up the good work. Thanks.”

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Posted 9 years ago

“My only concern has been the lack of any correspondence from yourselves as soon as i made the payment. I have sent some more emails where i would have loved your input and guidance but that has not forth coming. I wonder why this is so.”

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Posted 9 years ago

Dear Mrs Chiluba Thank you for your booking and feedback. I have reviewed your booking, and there was a delay in processing you credit card on the 7th December, which was resolved with the help of the bank on the 8th December. Let me know if you need any further assistance. Kind Regards Ryan

Posted 9 years ago

“it was fine”

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Posted 9 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews