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Xeric Watches Reviews

4.5 Rating 1,550 Reviews
89 %
of reviewers recommend Xeric Watches
4.5
Based on 1,550 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4 out of 5
Returns & Refunds
Returns Process
Easy
Read Xeric Watches Reviews
Xeric Watches 5 star review on 29th July 2025
Torsten Schriefer
Xeric Watches 5 star review on 28th June 2025
Keith Miller
Xeric Watches 5 star review on 31st May 2025
Christopher Huertas
Xeric Watches 5 star review on 26th May 2025
Douglas Aguillard
Xeric Watches 5 star review on 26th May 2025
Douglas Aguillard
Xeric Watches 5 star review on 11th April 2025
Ernesto Garza
Xeric Watches 5 star review on 9th April 2025
Carl Dsouza
496
Anonymous
Anonymous  // 01/01/2019
Was a surprise watch, didn't like, doesn't worth the price paid. Tried to return and not return accepted. Stay away for this company. Don't buy from them, period.
Helpful Report
Posted 4 years ago
The clock I received was broken. This company does not accept exchange or refund.
Helpful Report
Posted 4 years ago
Hi there! Oh goodness we're sorry to hear about that issue! Of course we accept returns and exchanges if an item was received broken! It looks like we handled the replacement and shipped it out already. Please let us know if you're not receiving our emails. You can reach us at contact@xeric.com
Posted 4 years ago
Up to 36 hours power reserve. Will not be running in the morning after approx. 7 hours sleep. -10/+30 sec per day. I wish. Give me a full refund and I'll send it back tomorrow. Other than that its a cool watch. But a watch needs to keep proper time and keep running. I have many mechanical watches and this rates near the bottom.
Helpful Report
Posted 4 years ago
El reloj es bastante bonito y de calidad en sus componentes. Tiene un problema, la corona que mueve el dial esta demasiado suave y hace que este se mueva solo haciendo necesario reposicionarlo para poder leer correctamente la hora. He escrito dos veces a Xeric para poder solucionar este problema y no he recibido respuesta. Muy poco profesional Después de escribir esta reseña Xeric se puso en contacto conmigo para reconocer un fallo en el diseño y dado que ya había usado el reloj, hacerme un descuento de 75$ por este defecto. Han transcurrido más de 10 días y no he recibido ese descuento prometido. Envíe un mail para reclamarlo y no me han contestado. Muy decepcionado
Helpful Report
Posted 4 years ago
the clock stops, I think the battery is dead. I paid $ 330 for a watch that doesn't work
Helpful Report
Posted 4 years ago
Hi Victor, The Regulator Automatic you ordered does not come with a battery, but is an automatic watch. Here is the link to the Instruction Manual. We would be happy to assist you with initiating your watch, and will reach out to you by email as well. https://cdn.shopify.com/s/files/1/0068/1675/9872/files/Regulator-Automatic-Instructions.pdf?v=1610128442
Posted 4 years ago
Not get it till now and the tracking updated stops at 2020/12/28 from USPS web. Please help to check the issue. Thanks~
Helpful Report
Posted 4 years ago
Xeric Watches is rated 4.5 based on 1,550 reviews