Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.54

4.5 Rating 1,980 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

About Xeric Watches:

We create watches that tell time differently by rethinking traditional displays and design.

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Xeric Watches 5 star review on 15th March 2026

Anonymous

Xeric Watches 5 star review on 14th March 2026

Anonymous

Xeric Watches 5 star review on 13th March 2026

David D

531

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting to receive my order. The order has been delayed no due to manufacturing issues. I also see based on customer reviews there is a problem with the ring that holds the choice of displays in place slips and moves when wearing the watch. This seems to be a problem from multiple reviews.”

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“I love the variety but delivery window is huge and based on my experience, not time telling worthy.”

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“J’ai commandé la montre en novembre 2020, 1 an plus tard je ne l’ai toujours pas …”

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“I bought the watch in may. They said I would receive it by September at the latest. It’s now November and I still don’t have it. I’m starting to wonder if I got swindled.”

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“I HAVE NOT RECEIVED IT I HAVE BEEN PAYING ON THIS SINCE MARCH!!!! I DONT HAVE THE WATCH YET!!!!!”

Helpful Report

It looks like our customer service team has been corresponding with you and giving you updates on your Vendetta! Your pre-order item should be shipping before the end of the month. If you have additional questions, we'll be happy to assist you at contact@xeric.com !

“Watch strap showing delivered to Germany..I love in Ireland, so no strap for me!”

Helpful Report

Hi Jason, Thanks for your review. As you know from our Customer Support correspondence with you, The United State Postal Service (USPS) recycles tracking numbers. Once the number has been reassigned to a new shipment, the tracking should being to update within 48 hours. Unfortunately, that has not been the case lately. Rest assured, we have confirmed with our warehouse that your tracking number has been assigned with your correct shipping address and information. We have a large number of customers experiencing this same delay in getting any tracking information. Many customers never received any tracking updates but received their watch. It seems like the shipments are on their way, but their tracking is not being provided to us. If for some reason you do not receive your shipment, we can assist you with activating Route Package Protection to cover your shipment. We appreciate your continued patience. Please do not hesitate to let us know if you have any additional questions or concerns via our Customer Support correspondence.

“Watch arrived with damage strap and the watch doesn't save time correct because a defect.”

Helpful Report

Thanks for your review. Sorry to hear that your watch was defective. If you are having trouble you can contact@xeric.com.

“I will give you A comment after I got my package.”

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“Sorry but I'm a little bit disappointed. I was expecting something more special. The difference with the same model automatic is huge.”

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Hi there! Thank you for the comments and feedback! Our automatic version does offer different features and lume, which is part of the reason it's a little more expensive. If you wanted to return the quartz version, we are happy to assist you! Just email our team at contact@xeric.com

“Was a surprise watch, didn't like, doesn't worth the price paid. Tried to return and not return accepted. Stay away for this company. Don't buy from them, period.”

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“The clock I received was broken. This company does not accept exchange or refund.”

Helpful Report

Hi there! Oh goodness we're sorry to hear about that issue! Of course we accept returns and exchanges if an item was received broken! It looks like we handled the replacement and shipped it out already. Please let us know if you're not receiving our emails. You can reach us at contact@xeric.com

“Up to 36 hours power reserve. Will not be running in the morning after approx. 7 hours sleep. -10/+30 sec per day. I wish. Give me a full refund and I'll send it back tomorrow. Other than that its a cool watch. But a watch needs to keep proper time and keep running. I have many mechanical watches and this rates near the bottom.”

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“El reloj es bastante bonito y de calidad en sus componentes. Tiene un problema, la corona que mueve el dial esta demasiado suave y hace que este se mueva solo haciendo necesario reposicionarlo para poder leer correctamente la hora. He escrito dos veces a Xeric para poder solucionar este problema y no he recibido respuesta. Muy poco profesional Después de escribir esta reseña Xeric se puso en contacto conmigo para reconocer un fallo en el diseño y dado que ya había usado el reloj, hacerme un descuento de 75$ por este defecto. Han transcurrido más de 10 días y no he recibido ese descuento prometido. Envíe un mail para reclamarlo y no me han contestado. Muy decepcionado”

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“the clock stops, I think the battery is dead. I paid $ 330 for a watch that doesn't work”

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Hi Victor, The Regulator Automatic you ordered does not come with a battery, but is an automatic watch. Here is the link to the Instruction Manual. We would be happy to assist you with initiating your watch, and will reach out to you by email as well. https://cdn.shopify.com/s/files/1/0068/1675/9872/files/Regulator-Automatic-Instructions.pdf?v=1610128442

“Not get it till now and the tracking updated stops at 2020/12/28 from USPS web. Please help to check the issue. Thanks~”

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Xeric Watches is rated 4.5 based on 1,980 reviews