Xtrons UK Reviews

Name: Xtrons UK
Address: Room 904-A, 9/F, YAN HING CENTRE, 9-13 WONG CHUK YEUNG STREET,, Hong Kong, Sha Tin
Rating: 4.15

4.2 Rating 368 Reviews

77 %

of reviewers recommend Xtrons UK

About Xtrons UK:

Celebrating 20+ years of automotive excellence, XTRONS is the industry leader in premium car entertainment systems and vehicle technology upgrades.

Since 2005, we've been transforming ordinary drives into extraordinary experiences with our cutting-edge Android car stereos, head units, and entertainment screens. Specialising in seamless vehicle integration, our products feature immersive HD displays, intuitive controls, and advanced connectivity options including GPS, Bluetooth, Wi-Fi, and 4G LTE.

What sets us apart:

- Over two decades of manufacturing expertise in car audio systems
- Octa-core processors with 4GB RAM and up to 128GB storage
- Custom solutions for luxury brands including Mercedes-Benz, BMW, Audi, and Volkswagen
- 4K video capability and Android 10+ platforms
- Next-day delivery available across the UK
- Commitment to realistic pricing with exceptional customer service

Our dedicated development and design teams work together to create simple yet effective products that combine visual appeal with cutting-edge functionality. Whether you're looking to upgrade your car's entertainment system or enhance your vehicle with the latest tech accessories, XTRONS delivers modern solutions that maximise your car's potential.

Experience the difference that 20 years of innovation makes – upgrade your ride with XTRONS today.

Xtrons UK 5 star review on 14th March 2026

Barrie Williams

Xtrons UK 5 star review on 18th September 2025

Keonte Brown

Xtrons UK 5 star review on 2nd September 2025

Jason Mills

Xtrons UK 5 star review on 15th April 2025

Peter

Xtrons UK 5 star review on 28th November 2024

Victor Okoawo

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldn't recommend as no customers service contract number.i have emailed all emails to find out of I can return and the product sent was pre returned as everything was connected to the head unit.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your experience with Xtrons UK. We are sorry to hear that you didn't get the support. We have checked all our email system, however, we can't find a email sent from you. Maybe your email was lost or mis-delivered. Please don't worry, we will do our best to help you. Would you please try again to contact us by email techsupport#xtrons.com （Replace # with @)? Also, if you'd like instant support, you can also go to the online chat service from our website during the UK working hours. By the way, all the products we sent are brand new. Regarding to the issue you mentioned "everything was connected to the head unit", would you please take some photos and send to us by email? We will have a carefully check on it. Also, all our products are required to pass rigorious factory tests, so that to make sure they work perfectly on vehicles on the support list. Thanks for your kind understanding. Once we get the detailed info by email, our support team will provide you a good solution. Please rest assured.

Posted 3 years ago

“Parts missing faulty dab module. Got a new one full signal but just glitches. Unit keeps getting rid of dsp settings and reverting bk to factory Home Screen. Also have to open dab app everytime I start car. I went for tip end unit with all bells and whistles. Also have to re select phone for wireless CarPlay everyone I start it”

Helpful Report

Posted 3 years ago

Hi Dan, many thaks for taking the time to share your Xtrons UK experience with us. Sorry for the inconvenience you encountered. Please don't worry. We will do our best to help you. 1. Regarding to the technicla issue of DAB module, would you please tell us more details such as the entire error message by our support email techsupport#xtrons.com （Replace # with @)? It would be better if you could take some photos or record a short video. 2. If you'd like to save the settings to let the CarPlay connects your phone automatically, usually you just need to go to the settings to find the enable the option "Autolink", please take a look at the user manual and have a try first. If the issue still exists, please contact us by email, we’d really appreciate any additional information you can provide so that we can make improvements for future customers. Thanks for your help!

Posted 3 years ago

“My order was 3 weeks late and got 4 separate delivery dates”

Helpful Report

Posted 3 years ago

Thanks so much for your feedback, Ann-Kathrin. We really appreciate you taking the time to share your experience with us. We apologise unreservedly for the trouble you had with your order. We are really sorry for the inconvenience you encountered. Usually for the product witch stocks available, our after-sales team will send out the package within 24 hours. The reason that is why it takes longer is that the product you purchased was out of stock, Usually for such case, our customer service team will contact you to confirm if you want to wait for the new stock to arrive or not. You can choose to wait or you can choose to cancel the order. Did you resend the email from our after-sales team yet? Thank you once again for bringing this to our attention. We will keep improving our service and hope everything will be fine with you.

Posted 3 years ago

“My stereo doesn't fit my car. Emailed them to see if it was possible to rectify with different cables and they have not replied to my email.”

Helpful Report

Posted 3 years ago

Thank you for your review, Adam! We sincerely apologize for the inconvenience you encountered. We have checked all our email system but still can't find a email from you. Maybe it is lost of mis-delivered. Would you please try again to tell us more details about the issue you encountered by my email? long-james#xtrons.co.uk （replace # with @) Also, it would be better if you could take some pictures or send a short video to us. It would be helpful for us to locate the issue you encountered better. Once we get the info, we will do our best to find a best solution for you. Thanks very much for your kind understanding.

Posted 3 years ago

“Do not buy, poor quality cables and no instructions or videos to fit the unit. Sent 3 separate emails to get help and have had zero back just more marketing emails!!!! Useless unit and even worse customer care. Avoid at all costs”

Helpful Report

Posted 3 years ago

“Not great in my opinion, part ordered does not fit and can not get through to anyone to get help”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Leila. We genuinely appreciate it. We're sorry you've had a poor experience with us, and we are very saddened to hear that the part ordered did not fit and that it has been hard to get through to us. Could you provide us with more information regarding the issues you faced, so that we can work to rectify them by email long-james#xtrons.co.uk （replace # with @) ? We want to ensure our customers have the best experience possible, and we would love for you to tell us how we can make things better. Thank you again for your time and feedback.

Posted 3 years ago

“Do not have my unit, Xtron has failed to ask dpd where my unit is. It was supposed to be left at the Post Office as i have had various items stolen from my door.Not happy ar all. There seems to be a language difficulty with the support team.”

Helpful Report

Posted 3 years ago

Thank you for taking a moment to leave your feedback about Xtrons UK. We apologize for the issues you’ve had with your unit not arriving, and with the language difficulty of the support team. We strive to always provide great customer service and we always appreciate hearing from our customers. Can you tell us more info about your order such as order ID, email address to our support email long-james@xtrons.co.uk (replace # with @)? We will have a further check about your order. Also, since your package was stolen, would you please contact the local post office and police station to help to investiage it for you too? We apologize for not being able to provide you the satisfaction you expect and we would love if you could give us more details so we can try our best to help you.

Posted 3 years ago

Xtrons UK is rated 4.2 based on 368 reviews