Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product reached our kennel in good time and although had trouble with paws wrapping it up my pet loved it. Newton (woof)”

Helpful Report

Posted 5 years ago

Hi Andy & Newton, Thank you so much for taking the time to leave this review for us! We're so pleased that you were happy with your order and we hope the recipients loved the gift just as much. Come and see us again soon! Best Wishes, Lucy Yappy.com

Posted 5 years ago

“Lovely quality products with great designs. Sadly the small size swamps my dog on both items i bought. Definitely need smaller sizes aimed at toy breeds. Still love the brand!”

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Posted 5 years ago

“Bought our a pup a bandana and it looks awesome. Wished there was an image of a cockapoo that looked more like her though!”

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Posted 5 years ago

Dear Beth Thank you for taking the time to leave us this pawsome review, although I am sorry that this wasn't a 5* experience for you. I am afraid we are not currently accepting icon requests due to the large number we have outstanding at present, however I do hope we can offer a better matching icon in the future for you! Best Wishes Rhian

Posted 5 years ago

“Delighted with personalised lead and collar hanger and good service”

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Posted 5 years ago

“Great stuff but delay in arrival for some quite simple stuff ...”

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Posted 5 years ago

“Nice mug and arrived quickly just a bit pricey.”

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Posted 5 years ago

“Cards I bought were really loved x Good quality, prices and quick delivery x Removed one star as I’d love if the option to add multiple dogs were available on certain items like the new lead hangers for instance as I don’t have the space for double of certain house decor but would buy Lots more if I could put both my dogs on x”

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Posted 5 years ago

“Always found your products to be really fun and of the highest quality. Delivered on time, even when I ordered at the last minute. Thank you and lots of woofs from Klinsi 🐾”

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Posted 5 years ago

“Excellent service and great choice of products, just disappointed with condition of wrapping paper, showing white along crease lines. Not the quality I expect for the price”

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Posted 5 years ago

Dear Joy Thank you for taking the time to leave us this review, although I am disappointed to hear your wrapping paper was not up to standards. I can see you have contacted us about this, so I have popped you an email back to look into this further for you. Best Wishes Rhian

Posted 5 years ago

“Really nice card good quality quick service”

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Posted 5 years ago

“Item arrived very quickly good quality will make a lovely gift . Also had a problem with my last order but staff at Yappy were brilliant and sorted the problem straight away , I will be using this site in the future.”

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Posted 5 years ago

“I think the book is very expensive. Also it does not mention Hector that often. The places that are named after him don’t really stand out.”

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Posted 5 years ago

“The material in the tea cloth isn't all that good but the designs are excellent. It would have been preferable if cotton was used instead since it can be printed on just as well.”

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Posted 5 years ago

“Funny quirky and delightful”

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Posted 5 years ago

“Love the product”

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Posted 5 years ago

“Great comms, fun item and speedy delivery. 4 stars as the pricing is a little steep imo”

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Posted 5 years ago

“Great products. Just a pity 2 dogs could not be included on the same item.”

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Posted 5 years ago

“Bandana came out huge in M but S would've been too small. Spoke to Rhian at customer services who was very helpful. Now Storm looks fab.”

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Posted 5 years ago

“My daughter and son-in-law loved the Where's Watson book, they thought it was a great idea.”

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Posted 5 years ago

“Maisie loves her bandana”

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Posted 5 years ago

Yappy.com is rated 4.9 based on 26,760 reviews