Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cards I purchased were good value and well made.”

Helpful Report

Posted 5 years ago

Hi Margaret Thank you so much for taking the time to leave us a review of your recent pawchase! I am delighted to see that you loved the cards that you purchased, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“i would lie an option to customise my dogs icon to make it even more personal”

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Posted 5 years ago

“Have loved everything I've purchased x”

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Posted 5 years ago

Dear Morag Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Lovely personalised mug which my husband absolutely LOVED. Delivery was a bit slow but it was Christmas.”

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Posted 5 years ago

“Lovely book but took ages to be delivered”

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Posted 5 years ago

“Happy with my purchase. Unfortunately a lot of products weren’t in stock/couldn’t be delivered before Christmas else I’d have ordered more.”

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Posted 5 years ago

“There is so much choice, website is easy to use, however, if you click on something in error you cannot take that item out of the basket”

Helpful Report

Posted 5 years ago

Hi Gill Thank you for taking the time to leave us a review. I am sorry to hear that you experienced issues when placing an order. We do provide an 'x' within your basket so you can remove any unwanted items, so I am concerned to hear that these were not available to you. If you're able to provide screenshots of the error, I would love to look into this further for you. Please do feel free to contact us on help@yappy.com Best Wishes Rhian

Posted 5 years ago

“Pleased with the books for Molly May, have used them at a couple of schools and the children loved them.”

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Posted 5 years ago

“Really good but need a better variety of colours for the dog breeds”

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Posted 5 years ago

“Really happy with the quality and speed of goods when they came.”

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Posted 5 years ago

“Great book, kids loved it at Christmas!”

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Posted 5 years ago

“Good products at reasonable prices”

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Posted 5 years ago

“Good quality gifts for all”

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Posted 5 years ago

“Good service when wrong shipping address was on my order details - easy to contact and change to right details”

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Posted 5 years ago

“Love the range of items that cam be personalised. Really good quality products”

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Posted 5 years ago

“I think it is a brilliant idea and my family loved that the dog got them personalised gifts. However, the 'Where's ******' book was very hard to spot. I know that is the idea but there were several black dogs on each page and as they were all so small it was hard to determine which one was ours. A key at the back would have been helpful to see if we got it right. The kids enjoyed looking for their dog but I would say it is harder to spot than 'Wheres Wally' books. Delivery was fast, can't fault it”

Helpful Report

Posted 5 years ago

“Good quality and price”

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Posted 5 years ago

“My dog is a Jack Russell and facially my "Where's...…" book was great, but his legs are too long. Perhaps you could add body choices when people design their book?”

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Posted 5 years ago

“Great service and great product. Was a gift for a friend and she loved it. Thank you”

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Posted 5 years ago

“Loved the products!”

Helpful Report

Posted 5 years ago

Yappy.com is rated 4.9 based on 26,760 reviews