Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent site with loads of variations so you can match your pet perfectly.”

Helpful Report

Posted 5 years ago

Dear Victoria Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Great product, liked by dog”

Helpful Report

Posted 5 years ago

Dear Elspeth Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, and your pooch loved your purchases too! But I would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Quick dispatch”

Helpful Report

Posted 5 years ago

Dear Debra Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Easy ordering and plenty of choice”

Helpful Report

Posted 5 years ago

Dear Valerie Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Would recommend and buy again from yappy.com”

Helpful Report

Posted 5 years ago

Dear Cerian Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Have bought a few things from Yappy - always liked the items but the prices are a little on the high side. Worth while to splash out for a treat for you and your pet”

Helpful Report

Posted 5 years ago

Hi Wendy, Thank you so much for this great review, it means the world to us. We're so pleased you have had such a pawsitive experience whilst shopping with us and that you are happy with your order. I hope you can come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Love the personalised products”

Helpful Report

Posted 5 years ago

Dear Kerry Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Frank loved his birthday treats and birthday card. Great service and delivered in time for Frank's birthday.”

Helpful Report

Posted 5 years ago

Dear Lynette (& Frank)! Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“I love these products and the fact they can be so personalised. Would be 5 stars if you had the option to add more than one Breed of dog to each product.”

Helpful Report

Posted 5 years ago

Hi Emma, Thank you so much for this great review, it means the world to us. We're so pleased you have had such a pawsitive experience whilst shopping with us and that you are happy with your order. I will however, be sure to pass your feedback over to our Product Development team to review. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Good quality card very happy with my purchase”

Helpful Report

Posted 5 years ago

Dear Janet Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Very reliable”

Helpful Report

Posted 5 years ago

Dear Katie Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Excellent loved my phone case”

Helpful Report

Posted 5 years ago

Dear Joy Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“I liked just the picture need work”

Helpful Report

Posted 5 years ago

Dear Lindsay Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Very happy with product and service. I have reduced you by 1 star because I think you are a bit pricey.”

Helpful Report

Posted 5 years ago

Hi Kevin, Thank you so much for this great review, it means the world to us. We're so pleased you have had such a pawsitive experience whilst shopping with us and that you are happy with your order. We do offer premium personalised gifts and we do believe our prices reflect this however, I will be sure to pass your feedback over. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Book is great but I ordered the hardback but a paperback arrived instead. ☹️”

Helpful Report

Posted 5 years ago

Hi Cameron, Thank you for taking the time to leave this review for us, we really do appreciate it. I am pleased to hear that you are happy with the book you have received, I have taken a look at your order however and can see that it was the soft back version that you have chosen. I am really sorry for any confusion however, if you would like to discuss this any further please do not hesitate to contact our Customer Care team. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Very good although not made aware my order would be split into 2 deliveries which meant the apron was not delivered in time for my husbands birthday.”

Helpful Report

Posted 5 years ago

Hi Deborah, Thank you for taking the time to leave this review for us, we really do appreciate it. I am pleased to hear that you are happy with your items. We do advise within our Confirmation emails that orders with more than one item will be shipped separately. I am really sorry if this was missed and has left you feeling disappointed on this occasion. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Hilarious and just what I wanted , the only downside was it took some time for the delivery , I will know better next time and order 2 weeks in advance ... too late for Dads birthday but I’ll use it for Fathers Dad ..Will definitely buy cards again ...Super fun”

Helpful Report

Posted 5 years ago

Hi Elizabeth, Thank you so much for this great review, it means the world to us. Unfortunately, with the current pandemic we have been experiencing some delays. I am sorry that this has affected your order on this occasion. I hope you can come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Bag has been admired when we are out. Would have liked it to have been a bit deeper as water bottle prevents the zip closing completely.”

Helpful Report

Posted 5 years ago

Hi Denise, Thank you so much for this great review, it means the world to us. We're so pleased you have had such a pawsitive experience whilst shopping with us and that you are happy with your order. We will however, pass your feedback regarding the bag over to our Product Development team to review. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Very pleased with my item”

Helpful Report

Posted 5 years ago

Hi Jacqueline, Thank you so much for this great review, it means the world to us. We're so pleased you have had such a pawsitive experience whilst shopping with us and that you are happy with your order. I hope you can come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Easy to use and set up account.”

Helpful Report

Posted 5 years ago

Dear Wendy Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

Yappy.com is rated 4.9 based on 26,760 reviews