Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely card, it was such a shame it had been bent badly during transit.”

Helpful Report

Posted 5 years ago

Hi Sarah, Thank you for taking the time to leave this review for us. I am pleased to hear that you were happy with your card however, I am sorry that this was damaged whilst in transit. I have sent you a private email, if you could kindly check your inbox. I would love to help get this resolved for you. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Products are amazing but unfortunately this time my order was delayed and missed Jacko Birthday”

Helpful Report

Posted 5 years ago

Hi Lesley, Thank you for taking the time to leave this review for us. I am pleased to hear that you were happy with your order & I hope Jacko enjoyed his birthday gifts. I have taken a look into your order and can see this was despatched and delivered within the time frames we advise on our website. I can only apologise if our lead times were missed when placing the order and that this has left you feeling disappointed. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Lovely card wished it had said from Esta inside”

Helpful Report

Posted 5 years ago

Hi Julie, Thank you so much for your lovely review, we really appreciate it. I hope you can come back and visit us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“The card and cup were great though the picture is blurry. This could have been down to my image though. The only issue I have is with the delivery. The parcel was never delivered to my house but left with a neighbor. I never received a card or any notification of where it had been left. It was with this neighbor over a week and I received it just in time for Father's day.”

Helpful Report

Posted 5 years ago

Hi Elizabeth, Thank you for taking the time to leave this review for us, we really do appreciate your feedback. I am sorry to hear that your parcel was delivered with a neighbour and you did not receive a calling card. I will be sure to raise this issue with our delivery provider. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Good selection of products and accessories for my pets. Some things seem a bit pricey but I've always found things I like at a price I'm happy to pay. Delivery took a little longer than I'd expected but I think that's probably due to the covid 19 situation so I understand delivery will take longer.”

Helpful Report

Posted 5 years ago

Hi Kathryn, Thank you so much for your lovely review, we really appreciate it. I hope you can come back and visit us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Very good quality”

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Posted 5 years ago

Hi Holly, Thank you so much for this great review, it means the world to us. We're so pleased you have had such a pawsitive experience whilst shopping with us and that you are happy with your order. I hope you can come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Nice to see personalized name and breed on products, especially as gifts”

Helpful Report

Posted 5 years ago

Hi Pam, Thank you ever so much for this furbulous review, it really means the world to us. I hope you can come back and shop with us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Bought this for my brother's dog as a Father's Day present”

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Posted 5 years ago

Hi Julie, Thank you so much for this 4* review, it means the world to us. Come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Lovely father's day card, for my dad from his furry son. Shame you can't get more than one dog on each product as we have three and would've been nice for it to be from all of them.”

Helpful Report

Posted 5 years ago

Hi Katy, Thank you for taking the time to leave this review for us, I am pleased that you were happy with your card. I hope the recipient loved it just as much. Personalising our products with more than one pooch is something that we are looking into and we are hoping to implement in the future. I will however, pass your feedback over to our Product Development team to let them know of your interest. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Great idea, husband loved his car and note book from Mimi.”

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Posted 5 years ago

Hi Ivana, Thank you so much for this great review, it means the world to us. We're so pleased you have had such a pawsitive experience whilst shopping with us and that you are happy with your order. I hope you can come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Would have been 5 but delivery longer than expected!!”

Helpful Report

Posted 5 years ago

Hi Patricia, Thank you for taking the time to leave this review for us, we do appreciate it. I can see that when your order was placed, we did advise that this would not be with you in time for Christmas and would instead be dispatched the week commencing the 6th January. I can only apologise if this was missed when placing your order. I hope I have been able to clear things up for you however, if you do require any further assistance or if you have any other questions please do not hesitate to get back in touch. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Very good products”

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Posted 5 years ago

Hi Evelyn, Thank you so much for this great review, it means the world to us. We're so pleased you have had such a pawsitive experience whilst shopping with us and that you are happy with your order. I hope you can come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“My husband loved the card”

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Posted 5 years ago

Hi Julie, Thank you so much for your lovely review, we really appreciate it. I hope you can come back and visit us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Fast delivery, no problems”

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Posted 5 years ago

Hi Joanna, Thank you so much for your lovely review, we really appreciate it. I hope you can come back and visit us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Excellent quality and good quick service, just a shame that you can’t have more than one dog on a card as I now have 2!”

Helpful Report

Posted 5 years ago

Hi Alison, Thank you so much for your lovely review, we really appreciate it. I will be sure however, to pass your feedback over to our Product Development team to review. Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Was slow to arrive but that may have been because of Covid. Not brilliant communication regarding dispatch and delivery. Happy with it once the item arrived.”

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Posted 5 years ago

Hi Leanne, Thank you so much for this great review, it means the world to us. We're so pleased that you were happy with your items and I will be sure to pass your feedback regarding communication over to our management team to review. I hope you can come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Really pleased good efficient service”

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Posted 5 years ago

Hi Sarah, Thank you so much for your lovely review, we really appreciate it. I hope you can come back and visit us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Very good”

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Posted 5 years ago

Hi Jennifer, Thank you so much for your lovely review, we really appreciate it. I hope you can come back and visit us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“Loved it. Loved it!! So did Eric. Great gift for any dog.”

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Posted 5 years ago

Hi Katrina, Thank you so much for this great review, it means the world to us. We're so pleased you have had such a pawsitive experience whilst shopping with us and that you are happy with your order. I hope you can come back and see us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

“A lovely mug, great size and the envy of my workplace.”

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Posted 5 years ago

Hi Aileen, Thank you so much for your lovely review, we really appreciate it. I hope you can come back and visit us again soon! Kind Regards, Lucy Yappy.com

Posted 5 years ago

Yappy.com is rated 4.9 based on 26,760 reviews