Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

Write Your review

Tell us how Yappy.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hamish our Westie, loved his advent board calendar. So much that he woofed at it every day! He loved the treats and we loved the fact it would be reused again next year. Well done Yappy.com.”

Helpful Report

Posted 5 years ago

Dear Louise and Hamish Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to hear that Hamish loved his new advent calendar, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“I'd definitely recommend. Unfortunately Pipsqueak died unexpectedly over Christmas 💔😭 ... we have put some flowers into the mug.”

Helpful Report

Posted 5 years ago

Dear Kathryn Thank you for taking the time to leave us this review. I am heartbroken to hear of Pipsqueak's passing over Christmas, but I am glad you can use your Yappy mugs to honour Pipsqueak's memory. 💔🌈🐶 Please do not hesitate to contact us should you require anything. Best Wishes Rhian

Posted 5 years ago

“Children loved where is Lenny book”

Helpful Report

Posted 5 years ago

Dear Jennifer Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to hear that the children loved their new book, but I would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“I bought Harry a teal coloured halter and infinity scarf for Christmas- he looks great in them and I have posted lots of pictures of him.”

Helpful Report

Posted 5 years ago

Dear Kate Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Would have been better if you could upload a picture of your own dog.”

Helpful Report

Posted 5 years ago

Dear Ellie Thank you for taking the time to leave us this review! I have passed your feedback on to our product development team for consideration for future lines! Best Wishes Rhian

Posted 5 years ago

“Easy and fun to use.”

Helpful Report

Posted 5 years ago

Dear Elke Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Fun and novel ideas for dogs much appreciated”

Helpful Report

Posted 5 years ago

Dear Andrew Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Junior my staffer loved the biscuits”

Helpful Report

Posted 5 years ago

Dear Diane Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Towelling covers (with velcro) when coming in from a rainy walk.”

Helpful Report

Posted 5 years ago

Dear Ditte Thank you ever so much for taking the time to review your latest purchase with us! I am delighted to see you had a 4* experience with us - would you be able to provide some further information on how we could turn this into a 5* shopping experience? Thank you Rhian

Posted 5 years ago

“Nice Calabder could be a bit larger and glossy.”

Helpful Report

Posted 5 years ago

Dear Catherine Thank you for taking the time to review your recent pawchase with us! I am pleased to hear you were happy with your new calendar, and I will certainly pass your comments on to our product team for consideration when designing any new calendars. Best Wishes Rhian

Posted 5 years ago

“Syd s advent calendars was great shame some the biscuits were broken but he loved the taste”

Helpful Report

Posted 5 years ago

Dear Kerry Thank you for taking the time to leave us this review. I am delighted that Syd loved his fab new advent calendar, but I am sorry to hear some of the biscuits arrived broken. This is feedback we have received a lot, and we have taken it on board in preparation for Christmas 2020. Please do not hesitate to get in touch should you require anything further. Best Wishes Rhian

Posted 5 years ago

“Everything I purchased was excellent quality. Delivery and packaging was great. Only issue was that the price of everything was a bit too high. Had items been cheaper I would have purchased lots more and would have spent lots more. I felt I had to be selective.”

Helpful Report

Posted 5 years ago

Dear Jim Thank you for taking the time to leave us a review of your recent shopping experience with Yappy! I am delighted that you were happy with the quality of the items purchases, and that we met expectations when it came to delivery of the items. I do thank you for your honest feedback regarding the price of our items. I have fed this back to the development team for consideration. Please do not hesitate to get in touch should you require anything further. Best Wishes Rhian

Posted 5 years ago

“Perfect cushion for ‘Hecta’ he loves sitting & sleeping on it. Mummy loves the washable cover”

Helpful Report

Posted 5 years ago

Dear Sue (& Hecta)! Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Really lovely calendar and good quality. I bought it as a present and it went down so well. Each month different with quite a we all recognise as dog owners.”

Helpful Report

Posted 5 years ago

Dear Carrie Thank you so much for taking the time to leave us a review of your recent pawchase! I am delighted to see that the recipients were happy with their new calendar, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Was pleased with the calender and mug. Granddaughter liked her gift.”

Helpful Report

Posted 5 years ago

Dear Christine Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to hear that youe granddaughter was happy with your products, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Easy to use app and to order items for my dog, Ollie.”

Helpful Report

Posted 5 years ago

Dear Paula Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Would have liked to view calendar months before purchase”

Helpful Report

Posted 5 years ago

Dear Claire Thank you for taking the time to leave us this review of your recent experience with us! Pictures for every month are available to view on the website, but I do apologise if this was missed when ordering. Best Wishes Rhian

Posted 5 years ago

“Loved the products I ordered. The book was amazing quality. Only reason it isn't give stars is a mix up with envelopes when I ordered cards. Recommend the site, and items are very good quality”

Helpful Report

Posted 5 years ago

Dear Wendy Thank you for taking the time to leave us a review of your recent shopping experience with us! I am delighted to hear that you loved the products that you ordered, and I do understand we did let you down on this occasion in regards to the envelopes for your cards. I can see you did speak to our customer care team regarding this issue, and once again I do profusely apologise for the issues you encountered. Please do not hesitate to get in touch with us should you require anything further. Best Wishes Rhian

Posted 5 years ago

“Loved the book but the only problem was that Harry was missing from the first picture. Every item was found and there was a very strange blob which we all decided was where Harry should have been. It didn’t stop our enjoyment for the rest of the book and we didn’t feel the need to complain or return it.”

Helpful Report

Posted 5 years ago

Dear Liz Thank you for taking the time to leave us a review of your recent pawchases with us! I am sorry to hear the book didn't quite meet expectations; I have contacted you privately regarding this. Best Wishes Rhian

Posted 5 years ago

“Really quick service and gift was well received - they loved it xx”

Helpful Report

Posted 5 years ago

Dear Angela Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to hear that your gifts were well received, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

Yappy.com is rated 4.9 based on 26,760 reviews