Yellow Octopus Reviews

Name: Yellow Octopus
Address: 87 Chifley Drive, Preston, Victoria
Rating: 4.77

4.8 Rating 3,612 Reviews

96 %

of reviewers recommend Yellow Octopus

4.8

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0449920225

Email:

hello@yellowoctopus.com.au

Location:

87 Chifley Drive,
Preston
Victoria
3072

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Yellow Octopus 5 star review on 22nd January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I understand the delay in postage given the current restrictions in Victoria. However, the personalised card I purchased with my gift did not arrive. Instead someone elses's card was included in the gift. I have phoned and have been assured that the correct cards will be sent express post. As this was a gift, its quite embarrassing to have the wrong card arrive with the gift. Also be offered to either be refunded or resend the correct card seems insufficient for a pretty significant error. Im not sure that I would recommend this service or use it again”

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Posted 4 years ago

Hi Bridie, I would just like to say again how sorry we are for the embarrassing mix-up. We have been investigating the cause of the mistake and working on a new policy to prevent this happening again. Your replacement card has been shipped out and should be with you shortly. Sorry again for the delay. Kind regards, Yellow Octopus Team

Posted 4 years ago

“Excellent service and good range of products”

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Posted 4 years ago

“Perfect selection for a quirky Father’s Day. Quick delivery too”

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Posted 4 years ago

“Amazing shop and during COVID 19 restrictions were still able to send my products so promptly and no delays in receiving through mail. Thank you we have a special little one year old ecstatic with her giant unicorn sprinkler. Best ever service 🤩🥳🤣😂😅”

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Posted 4 years ago

“Happy with purchase”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“unexpectedly quick delivery ... the whole familys been used ever since”

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Posted 4 years ago

“was very pleased with what I got lots of fun has been by all”

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Posted 5 years ago

“I still have not received my package. At last report it has been awaiting clearance in LosAngeles for the past 10 days. While I love your products, not a great idea to order out of the country during a pandemic 🙁”

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Posted 5 years ago

Hi Katherine, Sorry to hear that your parcel has not arrived yet. Unfortuntaely due to the pandemic, there are delays with international delivery. We thank you for your patience in the delivery of your parcel. Kind regards, Yellow Octopus Customer Service

Posted 5 years ago

“Great product, would recommend this seller, thanks”

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Posted 5 years ago

“So impressed with their customer service. There was an issue with an item in my order and they shipped out a replacement item immediately. I had the replacement item in a matter of days.”

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Posted 5 years ago

“Great product Quick delivery”

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Posted 5 years ago

“Fast delivery for gift! The funny cards are great”

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Posted 5 years ago

“great service. product as listed”

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Posted 5 years ago

“Great products, price & reliable delivery”

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Posted 5 years ago

“Fantastic website, excellent variety of product choices, very fast delivery!”

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Posted 5 years ago

“Excellent, efficient service and all products were exactly as described and of good quality.”

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Posted 5 years ago

“all good thank you”

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Posted 5 years ago

“I ordered Frizzles the Bee for a small gift for my boyfriend and he loves it. Thank you!”

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Posted 5 years ago

“The item came very quickly. It was a gift so hasn’t been opened yet but the process of procurement was very good. Thank you.”

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Posted 5 years ago

Yellow Octopus is rated 4.8 based on 3,612 reviews