Yellow Octopus Reviews

4.8 Rating 3,609 Reviews
96 %
of reviewers recommend Yellow Octopus
4.8
Based on 3,609 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Yellow Octopus Reviews
Visit Website

Phone:

0449920225

Email:

hello@yellowoctopus.com.au

Location:

87 Chifley Drive,
Preston
Victoria
3072

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Not happy with the latest purchase.
Helpful Report
Posted 5 months ago
Postage took some time and colour of my mug nothing like the picture
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Posted 8 months ago
Lots of products to choose from and delivery arrived within the expected timeframe. Some items are slightly overpriced for what the actual quality is though.
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Posted 8 months ago
Firstly my granddaughter loved the rainbow larva lamp. But I learnt a couple of things on online shopping delivery. Days to delivery means number of week days. If your delivery needs a signature then don't make the addresse a 7 year old. So next time I will allow more time for delivery. I loved the choices on the yellow octopus website and will use it again.
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Posted 11 months ago
Tool 14 days to receive the item, turned up too late to give to the intended person
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Posted 1 year ago
Ordered 6 items but only received 4. I didn't get any emails or updates online about the order so i emailed asking where the 2 missing items were. No response after 2 days so had to call. I tried about 5 or 6 times and finally got through only to be told they were out of stock and they would give me a refund. Refund was really quick and in my PayPal within minutes.
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Posted 1 year ago
Unfortunately box didn’t accommodate the gift (bottle of Procseco). Full refund was received.
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Posted 1 year ago
Wrong product delivered and delivery was slow compared to everything else I have ordered from other stores. As it was to be a Christmas present I don’t have time to return it so will just gift it to someone else.
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Posted 1 year ago
Not sure, as I still haven't received the Personalised Cushion that I ordered and although I approached Yellow Octopus about the issue, I didn't really get an answer from them. Not very good really as I have already paid for it.
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Posted 1 year ago
Hi Wendy, Thank you for your review, and sorry to hear that your cushion has not arrived yet. Printed personalised items are made and sent by our printing partners, so we will be contacting them to get an update on your item. If there are any issues or updates, we wil contact you regarding your order. Kind regards, YO Customer Service
Posted 1 year ago
Got my goods, however the pen was not working properly the nib doesn’t wind down. Disappointing.
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Posted 1 year ago
Items were great but I paid $16 for express shipping, 1-3 days delivery, instead of the free shipping I had been approved for, and the items weren’t shipped the next day and didn’t arrive for 7 days.
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Posted 1 year ago
I wasn’t that impressed with being charged $7.99 for a card I could have printed and made myself at home but as always the delivery was prompt, just wish it could be left at home when I am unable to be there.
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Posted 1 year ago
I got my purchase on time thank you 😊 very happy
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Posted 1 year ago
The unicorn worked for one night after charging it and hasn't worked since.
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Posted 2 years ago
Ok but read the item size, pictures are deceiving.
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Posted 2 years ago
An on-line gift shop that doesn't provide a wrapping and card/message option is odd, but despatch and shipping were fast.
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Posted 2 years ago
Over priced for product which is little more than a toy worth no more than $5.
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Posted 2 years ago
One of the items I bought was out of stock. Would have been good to know beforehand as it was a gift
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Posted 2 years ago
The fried chicken candle smells PUTRID!
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Posted 2 years ago
I realise the gadget was a fun item but would have preferred it gave a false reading instead of words so that friends can be tricked into thinking they are over the limit.
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Posted 2 years ago
Yellow Octopus is rated 4.8 based on 3,609 reviews