Yodel Reviews

“ Received my item next day! I can't beleive it😃😃😃 customer service 12 out of 10. Price, can't quibble, thanks. ”

“ In every case the driver just marked the job as failed delivery, when in actual fact I was in at all the times he stated. ”

“ Absolutely terrible experience, sat at home all day because they didn't give a delivery window, finally at 12:47pm I received an email giving a 2-hour window starting at 12:51pm. ”

“ It was out for delivery but never arrived. ”

“ Double charged me for returns. Stated it was an error initially and to pay again and then was double charged. I then contacted their webchat 3 times without success to assist me and when I called and explained the problem the person answering the call just went silent for 1 minute and then hung up. Very unprofessional and not a service I am going to use again. ”

“ I have tried all day to contact Yodel about a return to North Face which I booked on their returns page. However the whole system is robotic... I think only the drivers are human beings.... The company make no allowances for us very mature technophobes and I will never use them again. I may have to return my item via the Post Office in the o!d fashioned way !!!! ”

“ They are late with deliveries, have missed returns collections and once tried to deliver an item and didn't know how to open a gate and just drove off. Surprisingly dreadful in comparison to other delivery companies. ”

“ Beware ! They make fake deliveries. The parcel will never turn up . They took a picture of my front door but did not ring the door bell while I was inside. 3 times this happened I had to request a refund from vendor . ”

“ had to contact the seller via ebay and asked for refund. ”

“ I contacted the Live chat again and spoke to another agent (Angela) and explained to her I needed a refund and to speak to a manager as she insisted that the code was going to work. ”

“ I contacted customer service live chat who said I had absolutely no options to receive the package today and would have to wait a full 24 hours before they would bother trying anything. ”

“ Terrible delivery service, waited 5 days for parcel to be delivered from Leeds,was loaded into van multiple times but wasn't delivered! I contacted Yodel app help chat and was told they attempted to deliver but I can honestly say they didn't as I was in all day and received No card through door! Don't know how they can call them self's a delivery service !!🤷🏻 ”

“ It's evident that they prioritize mockery over genuine service. ”