Pet Supplies Warehouse Ltd Reviews

Name: Pet Supplies Warehouse Ltd
Address: Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom, Barnsley
Rating: 4.60

4.6 Rating 1,352 Reviews

90 %

of reviewers recommend Pet Supplies Warehouse Ltd

4.6

Based on 1,352 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Pet Supplies Warehouse Ltd 5 star review on 17th September 2021

MRS BETH MUSGRAVE-CROW

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second order of cat food with this company. We live in a rural location having our pet food delivered on time is important to us. Our first order was delivered on time and promptly as per the confirmation order, we were impressed. However we feel disappointed to have not received our second order on the original advised time. This time was altered from the Friday to the following Monday. Whilst three days may not matter to some, for us it has an impact. As we live in a rural location, it meant going out to hunt down a pet shop that supplies the specific brand of food we puchase - as we would've run out had we of waited for the altered delivery date. The food arrived packaged well.”

Helpful Report

Posted 7 years ago

“As a returning customer to Pet Warehouse Supplies ,& after purchasing a12kg of Sympy dog food, I am disappointed to have found this same product at my local garden centre, Pet Department for £3 cheaper!!!”

Helpful Report

Posted 7 years ago

“The product was as expected and the pricing fair in comparison to other sites. Delivery was fairly speedy but, unfortunately, the package was not delivered to my house. It wasn't even delivered to a house with a similar name. I tried to contact the company by replying to e-mails they had sent alerting me to the status of the package asking of it's whereabouts but have received no reply to date. I eventually tracked the parcel down myself and arranged to collect it. I suppose it's more the courier's fault as my correct details were given by me to PSW at the time of order.”

Helpful Report

Posted 7 years ago

“Order took 8 days to arrive - No communication to alert from the standard 3 day turnaround expectation! Disappointed.”

Helpful Report

Posted 7 years ago

“Purchased leather training lead. Product is of good quality and reasonable price. However, the delivery was disappointing. I did receive confirmation of payment, but the product took nearly two weeks to arrive, no update or explanation provided. I had to contact the company.”

Helpful Report

Posted 7 years ago

“Nearly every can of Canagan dog food you sent is dented or damaged which means some of the tin goes into the food or you can't get all the food out....shops are not allowed to sell tin food that is dented so why do you...wondering now if they are damaged goods or seconds???......its not as if i ordered a couple of cans......i ordered 96 cans.....i await your reply.”

Helpful Report

Posted 7 years ago

Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews