Pet Supplies Warehouse Ltd Reviews

4.6 Rating 1,352 Reviews
90 %
of reviewers recommend Pet Supplies Warehouse Ltd
4.6
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Pet Supplies Warehouse Ltd Reviews
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Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Ordered Dog food which was delivered promptly. Quikand easy to order via the website and at a reasonable price.
Helpful Report
Posted 5 years ago
Purchased over the weekend, delivered on the Tuesday. Good service
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Posted 5 years ago
this is the third lot of eden food I have ordered from pet supplies warehouse. it has arrive ahead of time, and my dog a, golden retriever likes the food a lot .
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Posted 5 years ago
Product great! Delivery time could be better
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Posted 5 years ago
Great bed, dog loves it
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Posted 5 years ago
Easy to order from and fast deliveries. My first order with them was perfect but, for my second order, I am afraid they sent me the wrong size of kibbles (medium instead of small).
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Posted 5 years ago
Price and service great. However, delivery courier unimpressive - several attempts and packaging suffered as a result. PSW took comments about courier seriously.
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Posted 5 years ago
I have asked you to produce more variety in your moist dog food and you have listened. Thanks it makes a pleasant change. The dogs are just starting on the wild boar and pheasant so I will let you know how it goes with my next order.
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Posted 5 years ago
It was what expected, nothing more or less.
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Posted 5 years ago
Thank you to Kerrin for all his help with sorting a replacement cover for our Labrador's bed, could not be more perfect, Buie say thank you.
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Posted 5 years ago
Prompt and efficient service and delivery. Thank you
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Posted 5 years ago
As it was our first time buying from them and buying Eden dog food , Which is not cheap , I was £075 under my free postage prise and the genital man would not let me off , it came to £39.45 so I said leave it , Anyway I got a message asking why I didn't make the order so I emails and said , got a lovely email back saying to call , I rang and spoke to such a lovely man he sent my order even tho it was £0.75 under free post plus gave me a treat in my box for our little wire fox terrier Albert , So Thank You and I will order again . Sue
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Posted 5 years ago
Good service and great product.
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Posted 5 years ago
Unfortunately the last order i placed for Eden dog food arrived in a badly damaged box. Previous orders were fine.
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Posted 5 years ago
Very good quality products.
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Posted 6 years ago
Little bit of confusion over delivery but sorted out quickly enough. Happy with the dog bed.
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Posted 6 years ago
Very pleased with the Earthbound dog bed I ordered. Good customer service when I called to follow up on my order. The only downside was the order took 10 working days to arrive. However this was advertised on the website so it wasn't unexpected.
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Posted 6 years ago
Communication was poor but they are apparently in the middle of change of ownership so thy were experiencing problems they say. Delivery period was much longer than I’m used to with other companies but the item was apparently on order to them. It arrived and and is perfect. So overall I probably would use the company again as price was very competitive.
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Posted 6 years ago
Good service but could improve by letting customer know when order will arrive and also providing a confirmation email when order has been placed.
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Posted 6 years ago
So great to be able to buy Eden products on line. Always efficient service.
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Posted 6 years ago
Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews