“It's not clear on the forms when registering what telephone contact number can be used. We have an agent who handles all contact with our tenant. We do not know our tenant's number but the form doesn't give you an option of leaving the agent's number instead. As usual with these online only arrangements they never give you much confidence that you are a valued customer. It's just a means for them to sign you up to take your money. Time will tell over the year whether YourRepair is up to providing a decent maintenance cover or not. Their first test will be when and who they contact to carry out the CP12 Gas Safety Certificate.
Words, words and more words are never as good as actions.”
“After 25 years with British Gas and receiving a revised price (upwards of course) I decided to have look at others. So glad I did. A new three year fixed price contract with Your Repair? No brainer. Well done!”
“Dealt with Victoria reference a potential move from British Gas which I subsequently did. I found her to well informed, professional and extremely helpful. A credit to your company well done!!”
“Wow I like the intuitive design of your application which made the switching journey simple. ....and first time submitting the survey online from my email inbox without going out to a survey site. Keep it up!!!!”
“After reading a number of reviews, I decided to change my boiler service to YourRepair. I phoned and it took less than 8 minutes to set everything up, Katie was very helpful and checked if I needed any more information before setting the account up.”
