“I wanted to get help so-called the emergency line was hung up on no matter which option I choose. An insurance company is judged by the quality of service when your client needs you clearly if he can't even log a claim then what is the point of having a helpline that you claim is 24 hours. I will now send an email but that means I have to wait to hear back via email if they can fix the water leak I am experiancing.”
“Just joined it was quick and easy.I hope the service is just as good, as they are new to me, Time will tell,Overall i am happy with this deal, 3 year price fix and a better cover.”
“Only just joined, so can't comment on the service yet. But very easy to apply online, even for a technophobe like me. Just one small point, I would have preferred to have the option to just make 1 payment to cover the whole year, but it seems everyone wants monthly direct debits these days.”
“I have received no service so far no boiler service nothing I cancelled my contact basically after starting it up as no one was coming to give my boiler a service so how do I know it will be covered now I have a £295 demand for payment from a debt company …for what ???? That’s what I want to know”
“Signed up today on a 3 year fixed price contract after receiving another price hike from British Gas. The application process was very simple and hopefully, the future service I receive will justify the move.”
