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YourRepair Reviews

4.5 Rating 6,430 Reviews
92 %
of reviewers recommend YourRepair
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Phone:

0330 223 4422

Email:

customerservice@yourrepairhomeplan.co.uk

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Anonymous
Anonymous  // 01/01/2019
Good
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Posted 3 years ago
It is very easy to understand what you selling
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Posted 3 years ago
I have just taken out a plan with Your Repair. I found it straightforward to understand. I called them to ask for clarifications..they answered quickly and very clearly answered my query. I am very pleased to have signed up.
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Posted 3 years ago
Quick and easy application and easy to see what you are offered with the different products.
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Posted 3 years ago
I switched from a well-known boiler insurance supplier whom id been with for many years, but before i committed I did call and ask several questions on the service levels etc, firstly the call wait was pretty quick (2 calls in a queue) which was significantly quicker than my normal supplier. The call handler was very helpful and answered my queries in detail and honestly, so as far as this and the easy online setup, i rated this experience highly, obviously the true test is if and when their support service is called upon, but so far so good.
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Posted 3 years ago
I was looking for a cover plan. All questions knowledgly answered.
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Posted 3 years ago
Sara explained everything to me was happy to take out policy
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Posted 3 years ago
The selection of my requirement was excellent but only time will tell if your service when we need it will be as good. Thanks so far.
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Posted 3 years ago
Very easy to set up online
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Posted 3 years ago
Looks good so far. The proof will be in how well the contract works in practice.
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Posted 3 years ago
Customer service was first class, very informative, great help to an old 83, thank you.
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Posted 3 years ago
Really good service
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Posted 3 years ago
Website easy to navigate with very competitive prices and a range of packages to suit. Chose them since a well known provider who I had a package with wanted to increase my annual premium by £179!! Pleased with this deal from yourrepair.
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Posted 3 years ago
Excellent written guidance on the website of the packages available and the excess options. Also useful to have extensive FAQs easily to hand.
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Posted 3 years ago
found the whole sign up experience very easy and at a price I was happy with , thankyou to Sarah Collins your advisor.
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Posted 3 years ago
Given 2 conflict information and was informed by a manager that because they were applying a promotion, I had no right to be informed it was a promotion as it was a benefit. I have no right to complain, he was the final say, the 'Bruice Almighty'. And also I cannot escalate to the financial ombudsman as they are not governed by the financial ombudsman. So basically you have no right to raise a complaint so if you are not happy, then stuff you.
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Posted 3 years ago
Easy to navigated
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Posted 3 years ago
Hi Amy Veitch, Thank you so much for leaving us a great 4* review! We really appreciate it! Thanks, Brooke
Posted 3 years ago
Second attempt at contacting you. Too early to rate you. Can't see telephone number for reporting faults which is a concern.
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Posted 3 years ago
Hi Henry Thomson, Thank you for leaving us a review. The telephone number for logging new faults is 0330 223 4422. We hope this can be of some help to you. Thanks, Brooke
Posted 3 years ago
Very easy to sign up
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Posted 3 years ago
Hi Stephen Blannin, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke
Posted 3 years ago
Signing up process was quite easy and straight forward. I do hope that your service in the future is also quick and reliable. Will you be informing me as and when my boiler system will be subject to an annual service as this is normally done around about April of each year.
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Posted 3 years ago
Hi James Fuller, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. If you wish to discuss your annual service, please contact our servicing team directly on 0330 223 4422. Thanks, Brooke
Posted 3 years ago
YourRepair is rated 4.5 based on 6,430 reviews