“I have received no service so far no boiler service nothing I cancelled my contact basically after starting it up as no one was coming to give my boiler a service so how do I know it will be covered now I have a £295 demand for payment from a debt company …for what ???? That’s what I want to know”
“Signed up today on a 3 year fixed price contract after receiving another price hike from British Gas. The application process was very simple and hopefully, the future service I receive will justify the move.”
“I was treated with kindness and respect. My phone call was answered almost immediately and I wasn't left on hold at any time. I was very grateful for explanations as I'm elderly and disabled. .”