“after opening an account and trying to prove constant cover by sending a renewal from my current provider along with schedule date for payment and proof of payment from the bank that I STILL had cover with the old provider - they refused the proof of cover and would not go out to a repair
No choice but had to cancel and go with a more professional company
Very dissatisfied with the service would not recommend to use”
“Good customer service so far. Clearly explained what the plan entailed.
Easy to take out policy.
Can't comment on call out boiler repair service as I have only just taken the policy out.”
“I spoke with your operative, Joe. He couldn't have been more helpful, made the transition very simple and easy. Let's hope we have a good year.
She bettinson”
Hi Harka
We’re sorry to hear about your experience
Customer satisfaction is our number 1 priority and we regret that we didn’t live up to your expectations on this occasion.
We’d greatly appreciate the opportunity to put things right.
Please could you email your full name and telephone number to aftercare@yourrepair.co.uk and a customer advocate will call you back as a matter of urgency.
Kind Regards
Caroline
After Care Team
