Hi Harka
We’re sorry to hear about your experience
Customer satisfaction is our number 1 priority and we regret that we didn’t live up to your expectations on this occasion.
We’d greatly appreciate the opportunity to put things right.
Please could you email your full name and telephone number to aftercare@yourrepair.co.uk and a customer advocate will call you back as a matter of urgency.
Kind Regards
Caroline
After Care Team
“Generally quick, but some screens ask to submit and then take you back to the same screen. It is a little confusing as you are not sure if it has been submitted.”
“Despite problems with the first "engineer" who actually made matters worse, YourRepair (thank you especially, Manjit) quickly sent out a new BAXI employee engineer, who correctly diagnosed the new problem, ordered the parts and came out today (3-metre separation) and fixed the boiler problem. Fantastic service and superb value for money. Can't recommend them highly enough. Mike Williams, Telford”
“Have just signed up after looking for a company who could offer the right cover I was looking for. Fingers crossed I have found them. Website easy to manoeuvre around to find info.”
