“I have just joined YourRepair and based on my first contact with sales service so far I am giving 4star. Will see in future how they deal with actual breakdown how they rate.”
“Excellent Service all round - immaculate in carrying out the service. Prompt and friendly. I was very pleased with the engineer putting on the footsie's at the door. Good communication was also another good part of the service. Would certainly recommend.”
“Trying to contact someone and get help is not easy and you have to do a lot of chasing around especially in regards to your free bolier service.
I cannot comment and the claim process as I have not made a claim.
Easy website to use and documents all online, also a nice pay monthly option with no extra fees to do so.”
Hello Lorraine,
We're sorry to hear that you've struggled to get hold of someone - we're available Monday - Saturday and typically answer calls in less than 30 seconds. Our number is 0330 223 4422 if you need to get hold of us in future.
I've instructed a member of our Claims Team to contact you today to discuss your boiler service, so expect a call from us shortly.
Tom
Aftercare Team
“I am happy because I did not have to use the repair service or anything else during my first year with "Your Repair". I shall continue to be happy with the situation if that continues but also if their prices remain competitive; e main reason I left British Gas.
"your repair" initiated the annual boiler check and fitted in a convenient time. The check was carried out at the stated time, informing me of arrival a few minutes before. The check was clean, thorough and comprehensive and carried out in a friendly, effective manner.”
“Very easy to talk to once I got the right dept. First try to Tom I was cut off. Second try took longer but finally I got to talk to Donna and everything then went smoothly and efficiently.”
“Really good service.. all booked right away and completed with no hassle at all. Great to see companies like this do exist and great value for money spend”
“I am a new customer and have just opened an account for boiler cover only. Your agent explained the signing on process and answered any quiries I put to her, putting me at ease. Let's see how the next 12 months breakdown cover goes before I can make any more comments to this review”
