Hi Sarmad,
I can see from our records that the boiler had stopped working due to a faulty pump, which you have had repaired privately rather than requesting a repair from ourselves. Your plan has been set to cancel at the end of the month when the contract comes to an end.
I'm sorry to learn that you are unhappy with the engineer that attended to carry out your boiler service. We aim to provide great customer service on all occasions and we welcome your feedback. If you wish to discuss this matter further, please contact our team on 0330 223 44 22.
Kind regards
Caroline
“I had a few conversation with John so polite and very helpful explained everything to me and answered any queries I had never tried to pressure me in to buying a contract with YourRepair and gave me time to think it over very nice man”