Hi Sarmad,
I can see from our records that the boiler had stopped working due to a faulty pump, which you have had repaired privately rather than requesting a repair from ourselves. Your plan has been set to cancel at the end of the month when the contract comes to an end.
I'm sorry to learn that you are unhappy with the engineer that attended to carry out your boiler service. We aim to provide great customer service on all occasions and we welcome your feedback. If you wish to discuss this matter further, please contact our team on 0330 223 44 22.
Kind regards
Caroline
“I had a few conversation with John so polite and very helpful explained everything to me and answered any queries I had never tried to pressure me in to buying a contract with YourRepair and gave me time to think it over very nice man”
“I have found the service so far excellent Robin explained what service could be supplied with each plan, ensuring the correct plan was selected for the individual customer. Details of plans were explained so the customer is left in no doubt as to how much they would be paying for and for how long.”
“Very easy to set up, seems very reasonably priced for the level of cover you receive. The representative was very helpful and polite and friendly. So far so good!”
