“Very easy to navigate Website, Cover that i wanted sorted in a matter of a couple of minutes. Price per month is very very competitive. HIGHLY RECOMMENDED”
“Having only taken out the policy 2 hours ago.You can imagine my delight.Without a repair required you have sorted it.This was also carried out while I was sitting watching the football.Maybe in my enthusiasm to see Wales progress I missed your engineer...Tremendous”
“Excellent contact with the company,speaking with them for the first time as I set up my plan.
Too early to judge them for service/repairs,but if they are as good as the telephone contact,I'll be happy.”
“As a landlord (lady), it is good to get a person responding to one's phonecall upon signing up, to be able to verbally ask any queries one may have. I have had patient and helpful responses and go forward trusting Your Repair will be as good when / if we have practical issues occuring covered by the Plan. Hoping this will be some time in advance but it is good to have confidence in the chosen boiler insurance company. As I am only able to do a review after just joining I am awarding a four star award.”
“John advise was very professional and selfless. He was not forcing sale and was sincerely looking after my best interest. Well done John. Keep up the good work. People like you are thriving our communities and gives us hope and happiness. May God bless you both here and the hereafter. Aameen ya Rabbal Aalameen.”
“Were supposed to send out engineer to conduct legal requirement of a gas certificate. No show then told manual error on system so engineer did not get the job. Further 2 phone calls and was told urgently get out new engineer. They were supposed to come before 11am and was told this job first on their list, but did not show up and no phone. Cancelling the plan.”
Hi Maria,
I'm sorry that you're unhappy with the service provided by us. I can assure you that this is not our standard level of service. I can see from our records that you have since spoken to a member of our team who has assisted further with this matter.
Kind regards
Caroline
