“Bad service. The engineer said he couldn’t get to the the gas meter that’s Rabish. He failed the test. I had it done buy British Gas before.I paid and got it done again.”
“I was happy with everything until it came to the renewal and I was quoted £5 more per month than the website price. So I had to let the plan end without renewing then go on the website and sign up again.”
“In my experience a deceitful and dishonest company, DO NOT JOIN the service plans.
They need to be more transparent and employ staff that LISTEN to the customers.
Now struggling to cancel the policy, even before it starts.”
Hi Jan,
I'm sorry that you're unhappy with the service provided by us. As a company we try to be as transparent as we can with all our customers about what is and is not included in our plans.
I can see from our records that your plan has been cancelled within the 14 day cooling off period.
We appreciate your valuable feedback and will use it to improve our customer service, where necessary.
Kind regards
Caroline
“Very easy to navigate Website, Cover that i wanted sorted in a matter of a couple of minutes. Price per month is very very competitive. HIGHLY RECOMMENDED”
“Having only taken out the policy 2 hours ago.You can imagine my delight.Without a repair required you have sorted it.This was also carried out while I was sitting watching the football.Maybe in my enthusiasm to see Wales progress I missed your engineer...Tremendous”
