YourRepair Reviews

Name: YourRepair
Rating: 4.53

4.5 Rating 6,440 Reviews

92 %

of reviewers recommend YourRepair

Company Reviews

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0330 223 4422

Email:

customerservice@yourrepairhomeplan.co.uk

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YourRepair 5 star review on 1st December 2023

Hagie Touray

YourRepair 5 star review on 31st July 2023

Craig Wright

YourRepair 5 star review on 20th May 2023

Raj & Satvinder Sorroy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“chat conversation with Claudia was perfect and very helpful and then follow up call and conversation with Lorraine very efficient and helpful.”

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Posted 6 years ago

Hi, Thank you for your feedback. We really appreciate your comments. Lorna Aftercare Team

Posted 6 years ago

“Easy to do and download”

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Posted 6 years ago

Hi, Thank you for leaving a review. Welcome to YourRepair ! Lorna Aftercare Team

Posted 6 years ago

“Rubbish...when I needed help with my boiler not working, just got left in the lurch. Had to get a proper engineer out to easly fix the problem after being told that parts were unavilable for my boiler from the clown that you lot sent.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. All our engineers are vetted and gas safe registered. We only use genuine parts on our repairs. If you wish to discuss this further please call our customer service team on 0330 223 4422 (option 3) Lorna Aftercare Team

Posted 6 years ago

“Very helpfull”

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Posted 6 years ago

Hi, Thank you for taking the time to place a review. We really appreciate your comments. Lorna Aftercare Team

Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

Hi, Thank you for your 5 star rating ! Lorna Aftercare Team

Posted 6 years ago

“Operator knowledgeable on products and offered appropriate advice when asked. Polite phone manner”

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Posted 6 years ago

Hi, Thank you for your kind comments they are really appreciated. Welcome to Your Repair ! Lorna Aftercare Team

Posted 6 years ago

“Very nice and helpful lady on the phone, who answered all my enquiries. Very competitive price as I have just saved £72 on my Homeserve renewal price for the same type of cover. Highly recommended”

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Posted 6 years ago

Hi, Thank you for taking the time to place a review. Welcome to YourRepair ! Lorna Aftercare Team

Posted 6 years ago

“Do not use this company they cover very little”

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Posted 6 years ago

Hi, Thank you for your review. I am sorry to hear that you are unhappy with our service. The plan you have chosen does not cover the fault you are claiming for. Your online account details exactly what is covered. If you wish to discuss this further please call us on 0330 223 4422 (option 3) Lorna Aftercare Team

Posted 6 years ago

“Very easy to sign up to as everything is very clearly described. I particularly like the possibility of the fixed price for 3 years, as other home care providers seem to raise their prices by a ridiculous amount every year.”

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Posted 6 years ago

Hi, Thank you for your feedback. We really appreciate your comments. Welcome to Your Repair ! Lorna Aftercare Team

Posted 6 years ago

“Quick and easy service”

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Posted 6 years ago

Hi, Thank you for taking the time to place a review. We are pleased that you found the website user friendly. Welcome to Your Repair ! Lorna Aftercare Team

Posted 6 years ago

“Good website. All questions answered. Simple application format. Sensible pricing. Good 3yr fix.”

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Posted 6 years ago

Hi, Thank you for your 5 star rating and comments. Welcome to YourRepair ! Lorna Aftercare Team

Posted 6 years ago

“Easy to join very nice girl also telephoned”

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Posted 6 years ago

Hi, Thank you for leaving a review of your recent experience. We really appreciate it. Lorna Aftercare Team

Posted 6 years ago

“I can only review to date which involved phone call to sign up. this was efficient and quick. Thank you. Obviously not used the system yet so cannot say anything further.”

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Posted 6 years ago

Hi, Thank you for taking the time to place a review. Welcome to your repair ! Lorna Aftercare Team

Posted 6 years ago

“Big shout out to sam who made this quick and simple. She was extremely polite, clear with both her speech and what she needed. Thank you.”

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Posted 6 years ago

Hi, Thank you for your feedback. We really appreciate your comments. Lorna Aftercare Team

Posted 6 years ago

“My conversation with Adam was very helpful”

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Posted 6 years ago

Hi, Thank you for your kind comments and 5 star review ! Lorna Aftercare Team

Posted 6 years ago

“So far just signed up. That process was simple”

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Posted 6 years ago

Hi, Thank you for taking the time to place a review. We are pleased that you found the website user friendly. Lorna Aftercare Team

Posted 6 years ago

“AVOID AT ALL COSTS!!!!! Refused to repair accidental damage - we replaced the appliance ourselves and still had to pay for 12 months! They won't cancel the contract - and tripled the premiums on the second year! Now they've called a debt collector! PLEASE JOIN A JOINT LEGAL CAMPAIGN AGAINST THESE SWINDLERS!”

Helpful Report

Posted 6 years ago

Hi, Thank you for leaving a review of your recent experience. We’re sorry that you were unhappy with our service. The terms and conditions of the policy are very clear and are always available to view either on our website or on the online portal. If you wish to discuss this further please call us on 0330 223 4422 (option 3) Lorna Aftercare Team

Posted 6 years ago

“Quick and easy to join”

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Posted 6 years ago

Hi, Thank you for your review. Welcome to your repair. Lorna Aftercare Team

Posted 6 years ago

“Very helpful and knowledgeable member of staff who answered my call and set up my initial plan with the company.”

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Posted 6 years ago

Hi, Thank you for your review. We appreciate your feedback. Lorna Aftercare Team

Posted 6 years ago

“Mandy was very helpful and a delight to deal with. Good knowledge of the product on offer and needs.”

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Posted 6 years ago

Hi, Thank you for taking the time to place a review of your recent experience. We really appreciate your feedback. Lorna Aftercare Team

Posted 6 years ago

YourRepair is rated 4.5 based on 6,440 reviews