“Rubbish...when I needed help with my boiler not working, just got left in the lurch. Had to get a proper engineer out to easly fix the problem after being told that parts were unavilable for my boiler from the clown that you lot sent.”
Hi,
Thank you for your review. All our engineers are vetted and gas safe registered.
We only use genuine parts on our repairs. If you wish to discuss this further please call our customer service team on 0330 223 4422 (option 3)
Lorna
Aftercare Team
“Very nice and helpful lady on the phone, who answered all my enquiries. Very competitive price as I have just saved £72 on my Homeserve renewal price for the same type of cover. Highly recommended”
Hi,
Thank you for your review. I am sorry to hear that you are unhappy with our service. The plan you have chosen does not cover the fault you are claiming for. Your online account details exactly what is covered. If you wish to discuss this further please call us on 0330 223 4422 (option 3)
Lorna
Aftercare Team
“Very easy to sign up to as everything is very clearly described. I particularly like the possibility of the fixed price for 3 years, as other home care providers seem to raise their prices by a ridiculous amount every year.”
Hi,
Thank you for taking the time to place a review. We are pleased that you found the website user friendly. Welcome to Your Repair !
Lorna
Aftercare Team
“I can only review to date which involved phone call to sign up. this was efficient and quick. Thank you. Obviously not used the system yet so cannot say anything further.”
