HSY Reviews

Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

4.8 Rating 4,310 Reviews

95 %

of reviewers recommend HSY

Company Reviews

Questions

Metrics

4.8

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

024 7601 1299

Email:

sales@yourstylishhome.co.uk

Location:

Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry,
Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry
England
CV3 6LT

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207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We appreciate your comment which I will pass to our customer service team and we very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Very quick service”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“ex good knowledge and very helpful. very quick delivery times”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for leaving us this 5 Star review. We really appreciate your kind words which I will pass on to our customer services team and we very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Thank you for very speedy delivery - excellent service as decorator waiting to start! Even better getting Sanderson at sale price! Would use again.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for leaving us this 5 Star review. I'm so pleased that you are happy with your purchase and we very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“First class”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you so much for taking the time to leave us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Ordered wallpaper and it arrived 2 days later. Very happy”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for leaving us this 5 Star review. It's lovely to know that you are very happy with your purchase and we very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Fantastic service Material arrived very quickly Very competitive pricing”

Helpful Report

Posted 3 years ago

“Nothing wrong with the item, but returning it was very difficult. I wanted to support a business that wasn't B&Q but it cost me £9 for delivery and was going to cost £20 to return it by courrier. Because I had taken out the item from the packaging I then wouldn't be able to have it refunded because they packaging had to be broken to get inside, so what was originally at total of £65 to get 3 curtain poles would have only resulted in me getting about £18 back. In the end I kept them all, trying to resell them, and gone to B&Q.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for leaving us this review and giving an independent retailer the opportunity for your custom. Just to confirm that you paid £9.95 delivery as you selected the faster 1-2 working days delivery, which then made your order be £64.34. When returning items we allow customers to return using their own courier should they prefer, as we know sometimes they can find it cheaper than we're able to offer at our £19.95 charge. Unfortunately, as explained we cannot accept returns for opened items where the packaging has been damaged in the process of opening it as it has to be in a resaleable condition. I’m sorry this may not be what you were hoping to hear however, we’d love to have you back as a customer in the future and I hope this experience won’t taint your view of us when taking all the above into consideration. Kind regards, Your Stylish Home.

Posted 3 years ago

“Excellent!”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Delivered well packaged and looks good”

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Posted 3 years ago

“very good fast efficient excellent product”

Helpful Report

Posted 3 years ago

God morning, Thank you very much for leaving us this 5 Star review. We are so pleased that you are happy with your purchase and we very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Easy to use”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this review. It's great to know that you found our website easy to use and we very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“very prompt delivery”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for taking the time to leave us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Efficient And dealt with problem with hooks very quickly”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Very good indeed”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Great experience, quick delivery & very happy with the product”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We really appreciate your comments and it's good to know that you had a great experience with your first order with us and we very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Excellent service and very helpful staff”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We appreciate your kind words as our staff are always happy to help. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Fantastic service”

Helpful Report

Posted 3 years ago

“The fabric ordered arrived promptly, it was well packaged and excellent value. I would have no hesitation ordering from you again. Thanks”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5 Star review. It's great to know that you would have no hesitation ordering from us again and that you are happy with your purchase. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

HSY is rated 4.8 based on 4,310 reviews