Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

“Five stars”

Helpful Report

Posted 3 years ago

Hello, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Found the fabric I was looking for which arrived promptly. Will certainly use this company again.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. It's lovely to hear that you found just what you were looking for on our website. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Great product delivered promptly”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“very good 10 out of 10”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Prompt delivery and product well packed.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Very professional and helpful, I needed the roll they had put on reserve for me and it came next day”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5-star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Easy to order and quick delivery”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“I am really pleased with the service. Three pairs of Voyage curtains which have brightened up my living room and have received several positive comments. This the second time I have purchased made to measure curtains from Your Stylish Home.”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5-star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to the ladies that made your curtains for you as it's always lovely to receive feedback from returning customers. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Lovely samples , arrived promptly, quality fabric. The hard thing is choosing which colour to go for!”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. I'm so pleased that you were happy with your samples and as you say, it's choosing the colour now but I'm sure you will love whichever one you go with. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Excellent service, can't fault it.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review and for your kind words. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Very good no problems.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Wide choice of materials, good prices and speedy delivery.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Easy online ordering, quick delivery and quality product. Very happy.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We love a happy customer and we very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Amazing! I love the curtains and matching cushion cover. They came with the pencil pleats perfectly gathered and ready to hang. I also loved the little Christmas stocking that was included. Excellent delivery experience with efficient reminders too! Thank you.”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5-star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to the ladies that made them for you as it's always lovely to receive feedback from our customers and they will be so pleased that you love your surprise Christmas stocking. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“I was extremely disappointed to receive a 35mm dia pole in ash when I thought had ordered oak. It wasn’t at all obvious on your website that this was only ‘oak effect’ and not oak at all. This was specially galling as it was at an oak price. Not only that but when I enquired about returning it your charge just to return it was also excessive at £20. Plus it was also dependent on you deeming it in new unused condition before a full refund would be given. Obviously all this successfully deterred me from making a return, which I can only conclude is the idea, given the extra hassle which would also be involved. I have consequently chalked this up as a bad experience and certainly, at the very least, won’t be recommending your services to anyone.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us your thoughts. As discussed, the curtain pole you ordered online is listed as wood in an 'Oak effect' and your confirmation email also confirmed that. I’m sorry this may not be what you were hoping to hear however, we’d love to have you back as a customer in the future and I hope this experience won’t taint your view of us when taking all the above into consideration. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Very pleased. No problem with delivery. No problem with the product. I can’t ask for anything more.”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5-star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Have made few purchases with the company few times in the past. Always super prompt in responding to my enquiries via email, delivery very fast (next day arrival), customer service was very helpful when I needed to track down the delivery. Would highly recommend them”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5-star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Helpful and quick to communicate Great service will def use again”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for leaving us this 5 Star review. We really appreciate your kind words and will pass your message on to the customer service team We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Excellent. Efficient and friendly. I would recommend this company.”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5-star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“No problem. Good service.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review and for your kind words. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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