HSY Reviews

Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

4.8 Rating 4,310 Reviews

95 %

of reviewers recommend HSY

Company Reviews

Questions

Metrics

4.8

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

024 7601 1299

Email:

sales@yourstylishhome.co.uk

Location:

Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry,
Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry
England
CV3 6LT

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207

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was exactly what I expected, delivery was on time. The only problem was that the confirmation Email didn't include delivery info. Had to call to get the delivery date.”

Helpful Report

Posted 7 years ago

good afternoon Zoe, thank you very much for taking the time to leave us this 5 star review. I'm very pleased that you found the item that you were looking for and that it was exactly what you expected with delivery on time. I will also look in to why you didn't recieve the delivery information but am very pleased that our customer services team confirmed this for you. Once again, I would like to thank you for taking the time to leave us a 5 star review and we hope that the next time you are looking for something for your home that you look to us. kind regards, Fashion Interiors

Posted 7 years ago

“From initial, planned purchase through to the panic when I was one roll of wallpaper short, the level of service was exemplary. Thankyou. I will be back!”

Helpful Report

Posted 7 years ago

Good afternoon Kate, thank you so much for taking the time to leave us these lovely comments on this 5 star review. Our customer services team are always here to help so I'm really pleased that they managed to calm your initial panic and get the extra roll you needed shipped out for next day delivery. Once again thank you so much for taking the time to leave us this review and we look forward to doing business again with you when you next need something for your home. kind regards, Fashion Interiors

Posted 7 years ago

“Staff were very polite and most helpful. Rang me back when promised. Would certainly use your firm again.”

Helpful Report

Posted 7 years ago

Good morning Jean, thank you so much for taking the time to leave us a 5 star review. I'm very pleased that you found our staff to be very polite and helpful when you placed your order and we look forward to helping you again when you next need something for your home. Once again thank you for taking the time to leave us this 5 star review. kind regards, Fashion Interiors

Posted 7 years ago

“Very happy with the products Ordered 3 wooden curtain poles which were wrong size (my fault) and they exchanged no problem Good product and good customer service”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to see that you have received your order, and that you are pleased with the order. We are glad to see even though the original order wasn't what you needed our support team were able to assist in getting you the new product. We do hope to see you again in the future when you look to add to your order. Kind regards, Fashion Interiors.

Posted 7 years ago

“Prompt and efficient service.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, we are glad to see that you are pleased with the service and the items that you received. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Had excellent advice on the telephone and via web chat. Items arrived the next day. Brilliant service”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, we are glad to see that you have received your order and that you were pleased with the order that you have received. We are really glad to see that you were able to get the advice and service that you needed from our sales support team and we do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Purchased custom made curtains: Easy to order, excellent quality, fast service, quick and simple to hang, perfect fit and a smart new look with no hassle”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to see that you are pleased with the quality of the curtains, to see that you have had a hassle free order along with hanging is fantastic. We will ensure your feedback is passed onto the workroom so that they can keep up the fantastic work. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Ordering was very easy and delivered in the specified time. Wallpaper went up great and I love the look. Thankyou”

Helpful Report

Posted 7 years ago

Hello Maureen Green, Thank you for taking the time to leave a review, it is fantastic to see that you have a pleasurable experience when ordering with us. It is great to see that you have received your order and that you are pleased with the wallpaper. We do hope to see you again in the future when you look to add to your order. Kind regards, Fashion Interiors.

Posted 7 years ago

“I initially contacted you by phone - had an extremely helpful conversation with a lovely member of your team and from that conversation I ordered swatches and then material which was exactly what I wanted and being able to order just the amount that I needed was great - delivery was very prompt- can’t fault my experience - thank you”

Helpful Report

Posted 7 years ago

Hello Elaine Billingham, Thank you for taking the time to leave a review, it is fantastic to hear that you have received your order and that you are please with the order and the delivery. It is always nice to see that our sales support team were able to assist you during the ordering process. We do hope to see you again in the near future when you look to add further to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“The Curtains were very well made and exactly what I ordered. Good fast service”

Helpful Report

Posted 7 years ago

“Excellent service. Goods arrived very quickly and in perfect condition thanks to first class packaging. Would recommend.”

Helpful Report

Posted 7 years ago

“First class, stylish product which was delivered sooner than expected. Excellent customer service. Would use this company again.”

Helpful Report

Posted 7 years ago

“Quick delivery and fabric just as it looks in picture. Very happy!”

Helpful Report

Posted 7 years ago

“Excellent service. Quality product.”

Helpful Report

Posted 7 years ago

“Substantially cheaper than elsewhere, fast reliable service, good delivery updates”

Helpful Report

Posted 7 years ago

“Wallpaper delivered quickly and cheapest price”

Helpful Report

Posted 7 years ago

“Items received quicker than advised”

Helpful Report

Posted 7 years ago

“Very quick service and curtains well made.”

Helpful Report

Posted 7 years ago

“The curtain fabric was very quickly delivered and same with the ordering. I am unable to comment on the actual fabric as I am waiting for my curtain maker to pick it up.I have had a look inside the parcel and it is the fabric I ordered.”

Helpful Report

Posted 7 years ago

“Very prompt dispatch and delivery. Fabric on a roll and well-wrapped.”

Helpful Report

Posted 7 years ago

HSY is rated 4.8 based on 4,310 reviews