Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

“Still haven't received my full order nearly a month after purchasing. No contact from the site to explain why or any updates.”

Helpful Report

Posted 3 years ago

Good afternoon, thank you for your comments. Just to confirm that although this order is now two and a half weeks old, I can confirm that delivery has been attempted twice and unfortunately no one was available to take the delivery and now your order is at a local pick up point (local to you) ready for you to collect which I have just sent you an email confirming the collection point. We’d love to have you back as a customer in the future and I hope this experience won’t taint your view of us when taking all the above into consideration. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Arrived very quickly, all same batch numbers, no problems at all. I’ve been wanting to buy this wallpaper for months, so glad I held on as it was cheapest I’d found.”

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Posted 3 years ago

Good afternoon, Thank you so much for taking the time to leave us this 5 star review and for including a photo. It's lovely to know that you are happy with your purchase. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“excellent - received my wallpaper very quickly and carefully packed.”

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Posted 3 years ago

Good afternoon, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Items arrived quickly :-)”

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Posted 3 years ago

Good afternoon, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Easy good service on the phone ,goods were on sale so great price arrived on time ,will use again”

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Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Good prices, good selection of products, and good service.”

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Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We very much appreciate your comments and look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“All aspects of my order were meticulous”

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Posted 3 years ago

Good afternoon, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Got exactly what I wanted with 20% off the price, it arrived quickly.”

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Posted 3 years ago

“Fantastic service. Tracey was so helpful and a pleasure to deal with. Would highly recommend!”

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Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5-star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team, especially to Tracy. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Prompt service. Good delivery.”

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Posted 3 years ago

Good morning, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Good range of fabrics and great prices.”

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Posted 3 years ago

Good morning, Thank you very much for taking the time to leave us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“First class service and kept well informed throughout. This together with buying the wallpaper at a very good price compared to other sites means I will certainly use this company again and pass their name onto others without hesitation.”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Easy to use website and quick delivery.”

Helpful Report

Posted 3 years ago

Good afternoon. Thank you very much for taking the time to leave us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Really good website and prompt response. Initially I required a credit on my first purchase which was seamless and dealt with speedily. Second purchase was great and arrived earlier than expected. Happy customer. Will definitely use again.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Excellent service. Have ordered before. Very pleased with my made to measure curtain track”

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Posted 3 years ago

Good afternoon, Thank you so much for taking the time to leave us this 5-star review and for letting us know that you are very pleased with your new made to measure curtain track. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Easy to navigate website and order. Product arrived safely. Just a little delayed, but I understand held up by holidays between Christmas and New Year at the supplier. The UPS courier delivered very quickly after pick up.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you so much for taking the time to leave us this review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Excellent service and a great price”

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Posted 3 years ago

Good afternoon, Thank you very much for leaving us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Good company to deal with, arrived well wrapped. Good products. Would recommend.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for taking the time to leave us this 5 Star review. We very much look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Fast quick service, problem with the paste but was replaced within 24 hours I would recommend this company and would you use them again.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

“Brilliant … ordered at 6-00pm and wallpaper arrived the next day. Fantastic service”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you so much for taking the time to leave us this 5-star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

HSY Reviews