HSY Reviews

Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

4.8 Rating 4,310 Reviews

95 %

of reviewers recommend HSY

Company Reviews

Questions

Metrics

4.8

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

024 7601 1299

Email:

sales@yourstylishhome.co.uk

Location:

Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry,
Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry
England
CV3 6LT

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207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Were responsive to my questions and very helpful. emailed confirmation on forwarding my part order and good parcel service.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to hear that you have had a good experience with our customer support team and that you had a good experience with the delivery. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Very poor no communication. Returns sent and no refund give. DO NOT USE THIS COMPANY”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, we are sorry to hear that you have experienced communication troubles with our company. Upon reviewing your order, we can see that you had reported that one roll of wallpaper was damaged, which a replacement was sent, unfortunately you had then continued using the original rolls meaning that we could not then offer further compensation as we had fulfilled the replacement, of which you had then sent back by your own choice to attempt to obtain a full refund for the roll. As we had already honoured the replacement roll and you had decided to continue to use the original rolls this had put us in a position where we could not help further on this, and also could not refund the returned roll as you had used your full order and the roll you had sent back was not eligible for refund on the basis you had not paid for three rolls and had accepted the condition of both rolls received in your initial delivery. We do appreciate that these situations are frustrating and not ideal for either party. We do appreciate you taking the time to leave your review. Kind regards, Fashion Interiors.

Posted 7 years ago

“Very efficient”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review it is great to see that we have left a good impression. We would love to hear how we could improve to get that fifth star and invite you to send any further feedback to us by email on sales@fashioninteriors.co.uk Once again thank you for taking the time to leave a review and we do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Excellent service from Neil. Good price & delivery as promised to different address before Bank Holiday weekend. Product as requested, well packaged.”

Helpful Report

Posted 7 years ago

Hello E Thompson, Thank you for taking the time to leave a review, it is fantastic to hear that you have had a good experience with our customer support member Neil, we will ensure that he is commended for his hard work. We are glad to see that both the delivery and the price were to your satisfaction. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Excellent customer service. Delivered on time in good condition. Competitive price. Will use again.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to see the finished project, the wallpaper looks absolutely fantastic on your wall and all credit for it looking fantastic goes to you. We are glad that you are happy with the goods and we do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Fantastic poles! Fantastic quality! Fantastic price! Fantastic speed of delivery! Thanks so much!”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review it is great to hear that you are pleased with the service that you have received. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“colour perfect, fitting easy and delivery quick and on time.”

Helpful Report

Posted 7 years ago

Hello Simon Yeoman, Thank you for taking the time to leave a review, it is fantastic to hear that you have received your order, it is great to hear that you have had an easy experience with fitting and it is great to hear that the delivery was quick. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“excellent service would not hesitate to use again, also the price was the cheapest on the internet.”

Helpful Report

Posted 7 years ago

Hello William McGlen, Thank you for taking the time to leave a review, it is fantastic to hear that you had such a pleasant experience with ordered, it's great to hear that the price was the best you could find as we do try our best to keep the price as low as possible. Once again thank you for taking the time to leave such a kind review and we do hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“Quick delivery and wallpaper was as described and is lovely on the wall”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to hear that you have received your order, and that you are pleased with the wallpaper. We would love to hear how we could improve our service to get that fifth star and invite you to send more feedback to sales@fashioninteriors.co.uk Once again thank you for taking the time to leave a review and we do hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“Fabric arrived promptly and exactly as described.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to hear that you have received your order quickly and as described. We do hope to see you again in the future when you look to add to your order. Kind regards, Fashion Interiors.

Posted 7 years ago

“Prompt delivery Excellent packaging Returning customer Highly recommended”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to hear that you have received your order and that it was received well packaged. It is fantastic to see that you are a returning customer and we do hope to see you again in the future. Once again thank you for taking the time to leave such a fantastic review. Kind regards, Fashion Interiors.

Posted 7 years ago

“Great price on curtain fabric - well rolled for delivery. Not so sure about the quality of the header tape - otherwise it would have been very good”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to hear that you have received the fabric and that the delivery went well. We are sorry to hear that the heading tape was not to the expected quality, we would love to receive some further feedback regarding the heading tape's quality, if you could please email us on sales@fashioninteriors.co.uk so that we can look into improving this. Once again thank you for taking the time to leave a review and we hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“I was disappointed that my Roman Blind arrived with some creases and in places was crumbled. It needed a good iron. Now that it has been ironed I am really pleased with it.”

Helpful Report

Posted 7 years ago

Hello Jackie Griffiths, Thank you for taking the time to leave a review, we are sorry to hear that you have received the blind with it being creased, with certain materials this can happen in transit when we have to pack them up folded. We are glad to hear that you were able to get the creases out of the blind and that you are now happy with quality of the blind. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Good price and fast delivery”

Helpful Report

Posted 7 years ago

Hello Peter York, Thank you for taking the time to leave a review, it is fantastic to see that you have received your order and that you were able to get this at a good price. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Beautiful product. Delivered quickly. Eco friendly packaging.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to hear that you are pleased with your order and that you got the delivery quickly. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“product received promptly and in perfect order”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to see that you received the delivery quickly and that you are please with the product. We do hope to see you again in the future, when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Easy to follow web site. Answered my quiery promptly. Dispatch and delivery very prompt.”

Helpful Report

Posted 7 years ago

Hello Helen Adams, Thank you for taking the time to leave such a kind review, we are glad that you have had a good experience when dealing with our customer support team. We will ensure that everyone involved with your order is commended for the hard work that they have put in, once again thank you for your kind review and we do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Gorgeous product, fast efficient delivery”

Helpful Report

Posted 7 years ago

Hello Claire Whiteley, Thank you for taking the time to leave such a kind review, it is fantastic to hear that you have received your delivery and that you happy with the product. We do hope to see you again in the future when you look to add further to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Extremely helpful Customer Sales staff. ‘Dawn’ in particular was very helpful and efficient and made the whole process easy.”

Helpful Report

Posted 7 years ago

Hello thank you for taking the time to leave a review, it is fantastic to hear that you have received your order and that you have have had a pleasurable experience when dealing with our customer support team. We will ensure that Dawn receives your feedback and commendation for her hard work. Thank you again for taking the time to leave such a kind review and we do hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“Provided prompt service”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to hear that you have had a good experience when ordering from us. We would love to hear how we could improve the service to earn that fifth star and invite you to send us further feedback to sales@fashioninteriors.co.uk Thank you again for your feedback, we do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

HSY is rated 4.8 based on 4,310 reviews