HSY Reviews

Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

4.8 Rating 4,310 Reviews

95 %

of reviewers recommend HSY

Company Reviews

Questions

Metrics

4.8

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

024 7601 1299

Email:

sales@yourstylishhome.co.uk

Location:

Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry,
Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry
England
CV3 6LT

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207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Provided exactly what I wanted quickly and on time!”

Helpful Report

Posted 7 years ago

Hello Robert Pearson, Thank you for taking the time to leave a review, we are glad to hear that you have received your order and it is what exactly you wanted. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Top quality fabric selection. Fabulous curtains made to my specifications. Delivered within a week.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is fantastic to hear that you have received your order and that they were exactly what you wanted. We would love to see the curtains hanging and invite you to send us photographs to sales@fashioninteriors.co.uk, we are once again really grateful for your feedback and will be passing this onto the seamstresses so that they can keep up the fantastic work. Kind regards, Fashion Interiors.

Posted 7 years ago

“Replaced a damaged order both professionally and efficiently”

Helpful Report

Posted 7 years ago

Hello, Thank you for leaving such a kind review, we are happy to see that your order was rectified, with efficiency and was dealt with in a professional manor, we will ensure that the team involved are commended for their hard work. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Very easy to look for the item I wanted on the website and ordering. Delivery arrived the following day in a snug box which ensured no movement or damaged to the rolls of wallpaper, excellent idea. My decorator's feedback was that It was really good quality paper to hang, no ripping or tearing and very easy to cut. It looks absolutely fabulous and I'm delighted with the results. I will definitely buy this product again.”

Helpful Report

Posted 7 years ago

Hello Julie Bellingham, Thank you for taking the time to leave such a kind review, it is great to see that you have had such a good experience from placing order to receiving delivery. It is great to see the feedback left by your decorator and we would love to see the wallpaper hung and invite you to send us photographs to sales@fashioninteriors.co.uk as we do like to see our customers completed projects. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Poor quality paper, and very poor customer service after. Sent a complaint along with pictures of faults on paper, had to contact you again for a reply, Finally got a reply informing me that you were looking into it further and discussing with management. Almost 2 months later and still not heard anything. So from this maybe you can understand the reason for my 1 star rating.”

Helpful Report

Posted 7 years ago

Hello Glenn France, Thank you for taking the time to leave a review, we are sorry to see the experience that you have had when dealing with our company. We do take complaints of this nature very seriously, we have requested this be investigated to see what has happened and why you have not received updates to your order. We will be in touch shortly to discuss this matter and will aim to have a a resolution to this as well. We are once again sorry for the inconvenience and delay that you have suffered on this. Kind regards, Fashion Interiors.

Posted 7 years ago

“quick delivery web site very good will be ordering more soon”

Helpful Report

Posted 7 years ago

Hello Judy Spinks, Thank you for taking the time to leave a review, it is great to hear that you received your order quickly. We do hope to see you soon when you look to add to your order. Should you need any assistance with your future orders please do not hesitate to contact us either by phone on 02476 011 299 or via email on sales@fashioninteriors.co.uk. Once again thank you for taking the time to leave a review and we do hope to see you again soon. Kind regards, Fashion Interiors.

Posted 7 years ago

“Immediately polite and helpful upon picking up my call and very quickly found what I was looking for. It was dispatched that day and arrived the following day “fantastic service” very satisfied customer!”

Helpful Report

Posted 7 years ago

“The right product at the right price”

Helpful Report

Posted 7 years ago

“The fabric arrived promptly. It was expertly wrapped and everything was as ordered after excellent advice over the phone. I have found it much easier to work from fabric delivered on a roll rather than folded as is usual from a shop. Thank you.”

Helpful Report

Posted 7 years ago

“Quick delivery and good price”

Helpful Report

Posted 7 years ago

“My order from 24th Feb still hasnt arrived. It’s now 8th March.”

Helpful Report

Posted 7 years ago

Hello Miss Julia Sturley, Thank you for taking the time to leave your review, we are very sorry to hear that you have not received your delivery. I can see that you have contacted our office on the 07/03 and one of our sales support team had managed to get the replacement brackets sent out on the 08/03 so we are hoping this arrives with you shortly. We are sorry that the originals did get lost in transit the first time round, we do invite you to contact us either by telephone on 02476 011 299 or via email on sales@fashioninteriors.co.uk should you not receive these over the next couple of days. Once again thank you for taking the time to leave a review and we are very sorry about the delivery getting lost in transit the first time round. Kind regards, Fashion Interiors.

Posted 7 years ago

“Well made curtains received in less than 10 days.”

Helpful Report

Posted 7 years ago

Hello Anne Sawford, Thank you for taking the time to leave a review, we are glad to hear that you have received your order within the time frame and that you are pleased with the curtains. We do hope to see you again when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Very quick to send our order”

Helpful Report

Posted 7 years ago

Hello Geraldine Reed, Thank you for taking the time to leave a review, we are glad to see that you have received your order quickly. We do hope to see you again in the future when you look to add to your order. Kind regards, Fashion Interiors.

Posted 7 years ago

“Quick service, wallpaper well packed, good price.”

Helpful Report

Posted 7 years ago

Hello Mary Searle, Thank you for taking the time to leave your review, it is great to hear that you received your order safely and in a timely manner. We are glad to see that you are please with the wallpaper and would love to see photographs of the wallpaper hung. We do hope to see you again in the future when you look to add to your home further. Kind regards, Fashion Interiors.

Posted 7 years ago

“Found the wallpaper I wanted at the cheapest price online. It arrived very quickly and was well packaged. Easy to use website. Would definitely buy from again”

Helpful Report

Posted 7 years ago

Hello Sharon Whooley, Thank you for taking the time to leave such a kind review, it is always nice to see that not only did you manage to find it at a good price, but you also received the order quickly. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Helpful phone call & quick, efficient order delivery. Delighted with choice of fabric.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to see that you have had a nice easy experience when dealing with our sales support team. We would love to see the completed project with your fabric and invite you to send us photographs to sales@fashioninteriors.co.uk as we do like to see our customers handy work. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“took a full 7 days to arrive from dispatch date but well packaged.”

Helpful Report

Posted 7 years ago

Hello Robin Kent, Thank you for taking the time to leave your review, we are sorry to see that your order had not arrived in the usual time frame that we anticipate for orders. Unfortunately at the time of order to the day of despatch on the 28/02/18 this was around the time of poor weather conditions slowing down deliveries, we are glad to hear that it did arrive safely. We do hope the item is to your satisfaction and that it fits to your needs, should you have any concerns or wish to discuss your order, please do not hesitate to contact our sales support team on sales@fashioninteriors.co.uk. Once again thank you for taking the time to leave a review and we do hope to see you again in the future. Kind regards, Fashion Interiors

Posted 7 years ago

“Wallpaper arrived really quickly and as with my last order managed to buy beautiful top quality wallpaper at discounted price. I will definitely be a repeat customer.”

Helpful Report

Posted 7 years ago

Hello Elise Oliver, Thank you for taking the time to leave such a kind, it is fantastic to hear that the order was received safely and that you are happy with the items that you have ordered. We will definitely look to seeing you again in the future when you look to add to your home. Thank you again for leaving such a kind review. Kind regards, Fashion Interiors.

Posted 7 years ago

“Swift delivery. Not quite a good enough representation on website of colour. Will order again though.”

Helpful Report

Posted 7 years ago

Hello Viv Kendall, Thank you for taking the time to leave a review, we are glad that you have received your order quickly. We do try and represent the images as best as humanly possible with the colours, we do offer samples so that customers can be aware of the colours if they haven't seen this before. We do hope to see you again in the future, when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to hear that you have a good experience when ordering with our company. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

HSY is rated 4.8 based on 4,310 reviews