Zalando SE Reviews

3.2 Rating 200 Reviews

57 %

of reviewers recommend Zalando SE

3.2

Based on 200 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Zalando SE take to deliver?

(1 month ago)

Zalando SE normally delivers over a month.

(1 month ago)

66.67%

Industry Average

“ Great selection of brand name clothes, shoes and accessories, great discounts, quick delivery ”

- Joanna Druba

“ Good prices in sale, free delivery and returns. Also processed return and refunded money very quickly. ”

- Anonymous

“ I bought a pair of trainers ,good value for money and free delivery A bargain ! ”

- Imran Ahmed