Zavvi Reviews

Name: Zavvi
Address: Meridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich, Cheshire
Rating: 1.18

1.2 Rating 638 Reviews

4 %

of reviewers recommend Zavvi

1.2

Based on 638 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Zavvi:

With a huge selection of DVDs, Games and Consoles, CDs, Computing and Electronics we have extra choice and extra savings so finding something for you or a loved one has never been easier! What are you waiting for? Come and join us at Zavvi.co.uk!

Visit Website

Phone:

0844 264 0702

Email:

customer.relations@zavvi.com.

Location:

Meridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich
Cheshire
CW9 7RA

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Crystal Carpenter

Zavvi 1 star review on 17th December 2022

Andy Whyte

Zavvi 1 star review on 28th October 2022

Alex

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't understand these low reviews. I purchased a BIG Lego set here and it delivered on time.”

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Posted 2 years ago

“Hello, I'm not sure what everyone else is talking about because I have nothing but good things to say about Zavvi. I ordered a Cable Guys Banjo-Kazooie controller holder at an amazing price. It shipped on the 13th and arrived on the 16th of April 2021. I will be shopping with them more for sure.”

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Posted 3 years ago

“I ordered a switch 30.3.21 paid for next day delivery, I read reviews and after reading them I didn’t have much hope of Switch coming, I live in Cornwall so I really didn’t think it would be here the next day, but it arrived today 31.3.21, I had updates and emails so I could track it. So I’m a very happy mum and more importantly il gave a very very happy daughter when she comes home from school, FAB !!”

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Posted 3 years ago

“I ordered a animal crossing pillow from zavvi, it arrived fast and well packaged. The quality and design are superb :) Wasn’t expecting 5* but it’s exceeded my expectation. Would definitely order again”

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Posted 4 years ago

“Excellent range of products at exceptional prices, with very fast and reasonably priced delivery.”

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Posted 4 years ago

“I've been buying Steelbooks and collectibles from Zavvi for about 4 years and have never had any issues. Always in great condition and arrive promptly. The only thing that suffers is my wallet”

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Posted 5 years ago

“Very cheap dvdcollection, gaat delivery, good quality”

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Posted 6 years ago

“item is out of stock (shown on item page) when I ordered, zavvi keep me in contact and I got it eventually, very competitive price and good and fast packing (after the item back in stock). Thanks zavvi”

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Posted 6 years ago

“Delivered quickly and all good as requested”

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Posted 6 years ago

“Was very reluctant to place an order given the very negative reviews on here and other sites but have to say a BIG THANKS to Zavvi. Order was delivered ahead of time and was fully tracked even though it was standard postage.in the week before Christmas that. Website needs an overhaul as its hard to navigate and you cant actually get speaking to a human being.”

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Posted 6 years ago

“purchased pair of rockport boots. great price. delivered within 3 days. highly recommended”

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Posted 6 years ago

“Great offers, prompt (and free) delivery, nice communication throughout. Reinvented as an online retailer and much the better for it. Pleasure doing business with them.”

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Posted 6 years ago

“always good deals they email you if they think that they have something you would be interested in going by your purchase history they also send money off codes and if order is going to be delayed they keep you informed of its progress”

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Posted 6 years ago

“They made me happy,with great discounts,offers,swift shipping to Sweden with low shipping cost and great customer service. A shop that I often use and can not complain.. If You r into games and console..this is a must visit eshop... Also a big thanks for shipping outside UK,which is not so often for game/console shops”

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Posted 6 years ago

“Excellent prices on blu rays and dvds. Plenty of special offers. Fast delivery and items well packed. Have ordered several times without a problem. Recommended.”

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Posted 6 years ago

“Special edition collector steel books available to purchase. Quick and easy and delivery is fast.”

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Posted 6 years ago

“Really pleased with the delivery and speed of service would use again”

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Posted 7 years ago

“Late arriving and so didn't need product after all. No free returns Amazon will hopefully put these amateurs out of business soon!!”

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Posted 7 years ago

“My delivery arrived in 3 days from ordering. Very quick and satisfied with my purchase!”

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Posted 8 years ago

“Purchase all my Steelbooks from here, slowly building my collection. Good prices to.”

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Posted 8 years ago

Zavvi is rated 1.2 based on 638 reviews