Ziffit Reviews

4.0 Rating 1,593 Reviews
74 %
of reviewers recommend Ziffit
4.0
Based on 1,593 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
Ziffit 3 star review on 17th December 2022
Juliet
Ziffit 1 star review on 7th December 2022
Sean Terry
Anonymous
Anonymous  // 01/01/2019
Have carried out lots of trades and all aspects of process clear and efficient
Helpful Report
Posted 1 year ago
I normally receive a fair price for my books, cd’s and dvd’s. The collections by DPD are accurate when they advise when they will collect. There has been a couple of occasions recently when the funds have taken a little longer than usual. Apart from that, would recommend to friends and family. Can I suggest that maybe monthly, just a couple of days a month only where you could offer 10-15% extra to encourage more trade. Just a thought. I donate all proceeds to a musical theatre group based in Eastleigh, Spot on Productions. Every little helps.
Helpful Report
Posted 1 year ago
I like using Ziffitt. It is very easy to use, although I don't understand their pricing methods, I am delighted with the service they offer. Sometimes to sell books for their standard price offer can mean the problem of finding the right sort of box to fit them all in and then hope the box will fit in one of the locker boxes. It is this problem that means that I can't sell more often because I have to wait until I can get a suitable box. Apart from the box problem, I will always use Ziffitt.
Helpful Report
Posted 1 year ago
Really easy to use at every step, and great not to have to carry huge numbers of books to the charity shop!
Helpful Report
Posted 1 year ago
Delivery company collected books for free. I was paid within a week. Good service. Thank you.
Helpful Report
Posted 1 year ago
Easy to follow and collection service excellent
Helpful Report
Posted 1 year ago
I love using Ziffit its so easy to use.
Helpful Report
Posted 1 year ago
This is such a good way of recycling . Books out, money in and all going to our chosen charity.
Helpful Report
Posted 1 year ago
Couldn't have been simpler. Great service.
Helpful Report
Posted 1 year ago
Always receive price which was announced. Very easy handling.
Helpful Report
Posted 1 year ago
Great to sell to. Easy and fast.
Helpful Report
Posted 1 year ago
good prices and quiet payment
Helpful Report
Posted 1 year ago
Could not be easier, check the value of your book with the ISBN number, place them in a box, wrap securely, write on the trade number and book the collection date! Driver came the agreed dyad that was it - money in the bank after Ziffit had checked/ processed the books - straight forward and easy.
Helpful Report
Posted 1 year ago
fast effortless service. streamlined for the customer.
Helpful Report
Posted 1 year ago
Process for rebooking failed collection was smooth and straightforward via their app
Helpful Report
Posted 1 year ago
Excellent service. Used the in store drop off and it was very easy. Fast payment, thank you!
Helpful Report
Posted 1 year ago
The ease of scanning books and sending parcels was brilliant. The payments were made straight into my account, no difficulty.
Helpful Report
Posted 1 year ago
It was very easy to use the App and books collected without a printed label and for free. Perfect way to sell books. I've used Ziffit 3 times now.
Helpful Report
Posted 1 year ago
I have used Ziffit several times to sell my books. Ziffit is very reliable, I have never had any problems. The Ziffit website is very easy to navigate - from putting book details in to the book collection. The box of books is collected from my home on the date I've selected. Overall, a very good, reliable service & I will definitely recommend.
Helpful Report
Posted 1 year ago
Ease of selling. Collection systems available and speed in payment
Helpful Report
Posted 1 year ago
Ziffit is rated 4.0 based on 1,593 reviews