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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Really quick and easy to use
Helpful Report
Posted 2 years ago
Effortless to scan items using the App. and easy drop off set up. Quick payment. All so easy ......
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Posted 2 years ago
Excellent service. Books collected quickly and competitive prices paid.
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Posted 2 years ago
Using postbox option and it works perfectly. Checking and payment efficient and having traded over 30 times would recommend
Helpful Report
Posted 2 years ago
Works well and books picked up from house at indicated date.Quick settlement when books received and checked.Sometimes annoying when book refused in one deal but accepted next!
Helpful Report
Posted 2 years ago
Really easy and convenient to use. Would recommend.
Helpful Report
Posted 2 years ago
Last week I sent another box to Ziffit by courier. The box was collected as usual (only once has there been a problem) and will be arriving shortly. Ziffit usually authorise a payment within half an hour of the box arriving. I have more unwanted items to sell and, since Ziffit offer mostly fair payments per item will likely be sending my last stuff to them.
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Posted 2 years ago
Easy process. Paid quick
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Posted 2 years ago
A reliable service and easy to use. I like the new drop off service Inpost as I can drop off my box at my local Sainsbury.
Helpful Report
Posted 2 years ago
Traded before always by cheque as I do not trust giving out bank details. There was no cheque option this time, and the money has been paid into my bank account less than a week after I sent the parcel. Well done
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Posted 2 years ago
Excellent service and simple to use.
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Posted 2 years ago
As an avid reader, usually of second-hand books, it's a great help to get a litle bit back to help with future purchases. The website is easy to use, postage is free and the only disappointment is when a book is sometimes rejected. If you want to donate to charity you can do that too. What's not to like?!
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Posted 2 years ago
The app is really easy to use! And I love being able to recycle my books so that others can enjoy them. I had a problem recently when I couldn't complete the trade - the technical support was good (although a tad slow) and the customer service team were great! I have never had any problems before and will continue to use Ziffit!!
Helpful Report
Posted 2 years ago
Problem free trade. Great to have additional bonus payment via Inpost too. Good communication once received by Ziffit.
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Posted 2 years ago
As always, simple system to check the books, I make sure i get suitable boxes from shops as they are being unpacked, formerly I took the box to local shop for collection, but as my nearest collect it is 10 miles away this time I used Dpd collection which came on time.
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Posted 2 years ago
Prompted payment
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Posted 2 years ago
Raised money and recycled my books
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Posted 2 years ago
Very easy system to use
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Posted 2 years ago
Easy to send using Inpost. Payment within a week of swspatch.
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Posted 2 years ago
FREE collection or local collection points, all guaranteed to make life easier. Cash direct to your bank, all this makes Ziffit a must.
Helpful Report
Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews