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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Quick easy service”
Helpful Report
Posted 3 years ago
“really fast at paying the money out once the parcel was received, rally good way to make a little extra cash and the books go to people who read books not to landfill”
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Posted 3 years ago
“Never a problem. Easy pickup and quick payout. Would highly recommend the service.”
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Posted 3 years ago
“Really quick and easy to use”
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Posted 3 years ago
“Effortless to scan items using the App. and easy drop off set up. Quick payment. All so easy ......”
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Posted 3 years ago
“Excellent service. Books collected quickly and competitive prices paid.”
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Posted 3 years ago
“Using postbox option and it works perfectly. Checking and payment efficient and having traded over 30 times would recommend”
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Posted 3 years ago
“Works well and books picked up from house at indicated date.Quick settlement when books received and checked.Sometimes annoying when book refused in one deal but accepted next!”
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Posted 3 years ago
“Really easy and convenient to use. Would recommend.”
Helpful Report
Posted 3 years ago
“Last week I sent another box to Ziffit by courier. The box was collected as usual (only once has there been a problem) and will be arriving shortly. Ziffit usually authorise a payment within half an hour of the box arriving. I have more unwanted items to sell and, since Ziffit offer mostly fair payments per item will likely be sending my last stuff to them.”
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Posted 3 years ago
“Easy process. Paid quick”
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Posted 3 years ago
“A reliable service and easy to use. I like the new drop off service Inpost as I can drop off my box at my local Sainsbury.”
Helpful Report
Posted 3 years ago
“Traded before always by cheque as I do not trust giving out bank details. There was no cheque option this time, and the money has been paid into my bank account less than a week after I sent the parcel. Well done”
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Posted 3 years ago
“Excellent service and simple to use.”
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Posted 3 years ago
“As an avid reader, usually of second-hand books, it's a great help to get a litle bit back to help with future purchases. The website is easy to use, postage is free and the only disappointment is when a book is sometimes rejected. If you want to donate to charity you can do that too. What's not to like?!”
Helpful Report
Posted 3 years ago
“The app is really easy to use! And I love being able to recycle my books so that others can enjoy them. I had a problem recently when I couldn't complete the trade - the technical support was good (although a tad slow) and the customer service team were great! I have never had any problems before and will continue to use Ziffit!!”
Helpful Report
Posted 3 years ago
“Problem free trade. Great to have additional bonus payment via Inpost too. Good communication once received by Ziffit.”
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Posted 3 years ago
“As always, simple system to check the books, I make sure i get suitable boxes from shops as they are being unpacked, formerly I took the box to local shop for collection, but as my nearest collect it is 10 miles away this time I used Dpd collection which came on time.”
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Posted 3 years ago
“Prompted payment”
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Posted 3 years ago
“Raised money and recycled my books”
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Posted 3 years ago
Ziffit is rated 4.0 based on 1,621 reviews