Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very convenient. looking forward to when you offer full detail services”

Helpful Report

(Putnam Investments) - Posted 6 years ago

“Changed the oil and alerted me of a couple potential issues. Good to know this info ahead of time.”

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(Mercer - Norwood) - Posted 6 years ago

“Nico and his crew took fantastic care of my Subaru. They kept us informed all day and were professional and personable. You guys are doing great, please keep up the great service!”

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(DHMC) - Posted 6 years ago

“Very good service. I asked about an service ordering issue and got the information need from the Chatbot on your site”

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(Staples) - Posted 6 years ago

“really enjoyed the live updates and how easy it was.”

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(Takeda (previously Shire)) - Posted 6 years ago

“Zippity has done a good job. I had my car inspected Dec 1 at a garage in RI that does Inspections, I was told that I would need new brakes in 30 days. I had an oil change scheduled on Jan 4 with Zippity and they were going to check the brakes. Well seems that they were not needed at this point and were at least 3mm thicker than when you should consider changing them. It showed a level of trust that can't be found just anywhere.”

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(Staples) - Posted 6 years ago

“Convenient and quality service at a fair price!”

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(125CPD) - Posted 6 years ago

“Great experience, service and convenience”

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(Fidelity - Smithfield) - Posted 6 years ago

“Dan was very helpful telling me what needed to be done with my car. Very impressed with the level of service, thank you.”

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(Fidelity - Merrimack) - Posted 6 years ago

“Quick, excellent service and future recommendations”

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(Fidelity - Merrimack) - Posted 6 years ago

“I thought it was great. My only suggestion is to state it clearly that when people drop off their keys in the dropbox, they are supposed to lock the box and take the key for the day. I might have missed it, but I don't think I saw that direction anywhere. I wasn't sure if that lockbox key was for me to take or for the Zippity people. Overall, great job. Thank you.”

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(Fidelity - Merrimack) - Posted 6 years ago

“Always a great experience, and you can't beat the convenience. Extremely fast customer support through email, and always willing to work with me for custom services.”

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(Hypertherm) - Posted 6 years ago

“Convenient and very competitive pricing.”

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Posted 6 years ago

“Excellent service as always”

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(Staples) - Posted 6 years ago

“Timely and convenient! Also very transparent and easy to use process for requesting/agreeing to additional services.”

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(DHMC) - Posted 6 years ago

“I love that Zippity always keeps me in the loop about what is going on with my vehicle. They provide pictures and clearly explain what's going on and offer fair pricing. They always get back to me very quickly when I contact them with questions or requests, usually within minutes! And of course the thing I like most is the convenience, but without offering a great service, the convenience would be wasted.”

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(DRTC) - Posted 6 years ago

“great service, excellent communication. Loved the summary of everything they checked and things I need to be aware of. So much easier than bringing it to my mechanic. It's a little more expensive but definitely worth it!”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“Great customer service! Right on time always. It is so great not to sit after work in a car dealership waiting room when I have so many more important things to do. Thank you!”

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(DHMC) - Posted 6 years ago

“I had a great experience with Zippity. The reminders prior to and on the day of my appointment were great. The team was very responsive to my questions and the services performed were excellent. The recommendations were feasible and the team did not try to upsell me on additional services I did not need (which happens every time I would bring my car for an oil change at my dealership). The process was very easy and convenient - I would definitely use Zippity again!”

Helpful Report

(Sunlife Financial (Park Nine)) - Posted 6 years ago

“6 stars if I could Above my expectations. There should be a way to tip! (If there is- maybe tell customers).”

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(Staples) - Posted 6 years ago

Zippity is rated 4.8 based on 2,184 reviews