Hi Gustavo, I am sorry to hear that you are not happy with the accessory you purchased. Please be guided by our return policy if you no longer want the item: https:///pages/returns-refunds. BR
“I'm very very happy with repair done by Fluidfreeride!! They went above and beyond to meet my needs. My widewheel pro came back brand new and was shipped back to me very quickly I was shock. I would recommend fluid to anyone looking to buy or repair a scooter. Thank you again for your help and service. Fluidfreeride is the best!”
“I returned the WideWheel PRO Throttle Upgrade because you have to crack the case and do your own wiring. I was not ready to do this... I do not believe it explains that anywhere.”
Hi Vince,
I am sorry to hear that you were not able to install the throttle upgrade. We have a video with step-by-step instructions available in our support center. If further assistance is needed, you can reach out to our support team by submitting your request in the following link: https://support.fluidfreeride.com/hc/en-us/requests/new
“Having the new throttle upgrade really made a huge difference in performance. All I need to do now is my brakes, they're completely done. I've tried every way possible to get them to stop & nothing seems to be working. Is it possible to bring it in during the weekend?”
